3V00290Aの無料問題集（79題）、3V00290A認定試験参考書

Avaya 3V00290A 問題集

試験コード：3V00290A

試験名称：APDS Avaya Scopia Online Test

最近更新時間：2024-11-16

問題と解答：全79問

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無料問題集3V00290A 資格取得

質問 1：
Avaya has set up a branch office in an emerging market in South Asia. The company engages a channel partner ("Partner" or "Channel Partner") who has contacts within the government to promote and sell its products and services in the above market. In connection with the above, the Partner pays two (2) government officials $250 each. The Partner takes the position that these payments were not made to secure any government business but rather to build relationships to position Avaya's business in the market.
Is the Partner potentially in breach of anti-bribery/anti-corruption laws and regulations and Avaya's Anti-Bribery/Anti-Corruption policy?
A. Yes, because anti-bribery/anti-corruption statutes and Avaya policy prohibit the improper influencing of a foreign public official to secure business from any source
B. No, because the Partner didn't actually solicit any business for Avaya and the dollar value of the payment is relatively small
正解：A

質問 2：
Pursuant to opening a new branch office in an emerging market in South Asia, the distributor ("Distributor") engaged by Avaya comes in contact with a leading businessman in the country who claims to have sufficient contacts within the non-government space and offers to promote Avaya and our offerings in the country. For the above purpose, the businessman demands a cash payment of $1000 which the Distributor pays on behalf of Avaya without seeking Avaya's express approval.
Is the Distributor's conduct appropriate?
A. Yes, since these are typically facilitation "grease" payments aimed to speed up things in the country and are acceptable as exceptions under certain anti-bribery/anti-corruption laws in various countries
B. No, because the Distributor violated Avaya's policies on anti-bribery/anti-corruption because he did not conduct any due diligence on the businessman and without Avaya's knowledge engaged in conduct designed to improperly influence a commercial customer
C. No, the Distributor has violated our Avaya's policies since he did not receive Avaya's approval before effecting the payment
正解：B

質問 3：
You are proposing videoconferencing for a customer with 15 large meeting rooms, 25 small meeting rooms, and 4000 employees dispersed over three continents: North America, Asia, and Europe. Thirty percent of the workforce will be video-enabled, and you are proposing XT5000s for the large meeting rooms and XT4200 for the small meeting rooms. Using the normal 1:10 ratio for simultaneous rooms and users, how many ports (including cascading) and Elite 5000 MCUs should be included in the design?
A. 152 352p ports or 3 Elite 5115 MCUs
B. 136 352p ports or 3 Elite 5110 MCUs
C. 140 352p ports or 4 Elite 5110 MCUs
D. 440 352p ports or 4 Elite 5230 MCUs
E. 280 352p ports or 2 Elite 5230 MCUs
正解：A

質問 4：
A leading Channel Partner of Avaya, responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately $200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business.
Is the Partner's behavior appropriate?
A. Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.
B. No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.
正解：B

質問 5：
As of December 31st 2013 you can only sell Avaya Video Support Services. These offers differ from the legacy Radvision support offers in how they are priced. How are the Avaya Video Support Services priced?
A. Determined as a percentage of the product list price
B. The cost is derived from a pricing tool and marked up to care for partner margin
C. List price and discounts based on partner medal status
D. Determined as a percentage of the product net price
正解：C

Avaya 3V00290A 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Common\| web-based administration capabilities for contact center supervisors
トピック 2	Agent quality\| motivation and performance
トピック 3	Customer self service

参照：https://www.avaya-learning.com/lms/_assets/guides/Services_Credential_Guide.pdf

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