CRT-271の無料問題集（285題）、CRT-271認定試験参考書

Salesforce CRT-271 問題集

試験コード：CRT-271

試験名称：Certification Preparation For Community Cloud Consultants

最近更新時間：2025-04-01

問題と解答：全285問

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質問 1：
Northern Trail Outfitters usesSalesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Napili template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?
A. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two partners
B. Install and configure the non-Lightning Components for surveys and electronic signatures available from the partners
C. Design and develop custom Community Lightning Components for surveys and electronic signatures
D. Design and develop an API -level integration with the survey and electronic signature partners and make it available for Community users
正解：A

質問 2：
Universal Containers has the following requirements: * Enable VIP community access once a customer has reached $1 million in revenue. * Maintain customer revenue in Salesforce. * All customers must have accessto the general customer community. * VIP customers must have access to VIP information in the community. * The number of profiles in Salesforce must be limited. How should the Salesforce Admin provide VIP users access to the VIP information?
A. Create a sharing set that allows VIP customers to access VIP information
B. Create a profile that has permissions to the VIP information and assign it to the VIP community users
C. Create a sharing rule that allows VIP customers to access VIP information
D. Create a permission set that has permissions to the VIP information and add it to VIP customers
正解：B

質問 3：
An organisation'sadministrator is tasked with setting up and configuring Reputation within a new community.
Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points. Which three tasks must occur in order to successfully deploy Reputation, per the requirements?
Choose 3 answers
Select one or more of the following:
A. Provide a custom name for each reputation level
B. Remove and addreputation levels as required
C. Upload a badge image for each reputation level
D. Enable setup and display of reputation levels
E. Configuration point ranges for the levels
正解：B,D,E

質問 4：
Your company has provided youwith 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?
A. 2
B. 3
C. 4
D. 6
E. 1
正解：C

質問 5：
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: * 120,000 partner accounts* Minimize the number of partner account roles* Partner account is made up of sales employees and sales managers* Sales employees only have access to their data* Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Adminto fulfil these requirements?
Choose 2 answers
A. Make the sales manager the Super User on thepartner account
B. Set up partner accounts with two roles
C. Use sharing rules to grant sales managers access to sales employees' data
D. Set up partner accounts with one role
正解：B,D

質問 6：
During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should the Community Cloud consultant recommend to address this issue?
A. Implement a custom theme for the Community.
B. Install a Lightning Bolt template from the AppExchange.
C. Build Visualforce pages and apply custom CSS.
D. Build custom HTML pages according to Marketing specifications.
正解：A,C

質問 7：
What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.
A. Create a new page, add the standard survey components, and publish.
B. Build custom Lightning survey components for the template.
C. Find and install a Visualforce survey app from the AppExchange.
D. Find and install a Lightning survey app from the AppExchange.
正解：B,D

質問 8：
A Salesforce Admin needs to build a self-service Community.
Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.
A. Configure a search for articles and discussions in the Community.
B. Gather branding assets, including images and logo for the Community.
C. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.
D. Add discussions on topics that can be published in the Community.
E. Create email templates to be usedin the community.
正解：B,C,E

質問 9：
Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template.
What two things should a Salesforce Admin do to accomplish this requirement? Choose2 answers
A. Add French and Italian languages to the Community using the Community Builder Page Editor
B. Add the Language Picker Component to make French and Italian available on the Community Pages
C. Add French and Italian to Language Settings under Admin Setup
D. Add French and Italian languages to the Community using Site.com configuration
正解：A,D

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Salesforce CRT-271 認定試験の出題範囲：

トピック	出題範囲
トピック 1	WHAT ARE COMMUNITIES AND HOW DO THEY WORK?
トピック 2	MEASURING SUCCESS WITH THE COMMUNITY PAGE
トピック 3	CREATING A COMMUNITY FOR PARTNER SALES
トピック 4	CREATING A COMMUNITY FOR CUSTOMER SELF-SERVICE SUPPORT
トピック 5	KEEPING THE COMMUNITY ACTIVE AND ENGAGED

参照：https://trailhead.salesforce.com/credentials/communitycloudconsultant

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