CIMA CIMAPRA19-E02-1 問題集

質問 1：
Which term best describes the structure where the finance function is carried out by an external party?
A. Embedded function
B. Business process outsourcing
C. Internal outsourcing
D. Shared service centre
正解：B

質問 2：
A manager is introducing a new bonus scheme into the business that will affect ail employees.
Using Likert's model he follows a benevolent authoritative style of management.
Which of the following best describes the way he introduced the new bonus scheme?
A. He makes the decision to introduce the new scheme and sells the idea to employees in order to get buy-in.
B. He asks for suggestions on whether to introduce the scheme but makes the final decision
C. He made the decision to introduce the new scheme and enforced it ctcross the business with no discussion or debate.
D. He allows staff to make the decision but offers support and advice.
正解：C

質問 3：
A large department store currently employs a total of 110 staff, of whom 72 are part-time hourly paid employees. The part-time employees generally work the same number of hours every week and have a stable pattern of work and regular income. During busy periods there is the opportunity for over-time, which is payable at 50% more than the normal hourly rate.
A new chief executive is aware that some part-time staff work much harder than others and intends to address the situation by moving all part-time staff onto zero hours contracts where no paid hours are guaranteed and the personal workload of each employee is notified in advance each week. Overtime should be eliminated. In return, the basic hourly rate will be increased by 20% and there will be opportunities for promotion and new responsibilities.
News of these changes has caused considerable unrest. The HR Director knows that resistance to change will have to be managed very carefully and is using Lewin's force field model as the framework for analysis. Which restraining forces are present in the scenario?
Select ALL that apply.
A. New system appears less rewarding
B. Fresh challenges from new responsibilities
C. Fear of loss of power or status
D. Improved financial rewards
E. Increased promotion opportunities
F. Anxiety about job security
正解：A,C,F

質問 4：
A project manager is calculating the budget cost of a single project task called "Server Configuration".
This task is estimated to last 8 weeks and requires the full-time services of two software consultants, both for the entire duration of the task.
One consultant commands an inclusive rate of $400/day and the other $40/hour based on an eight hour day. Fixed hardware costs of $12,000 have also been estimated for the task.
Calculate the total budget cost for the task (ignoring any other resources or costs) - assuming a five day working week.
Give your answer as a whole number.
The total cost is $.
正解：
40800

質問 5：
Which of the following best describes generic competitors?
A. Competitors which compete with products which, although technically quite different, satisfy the same needs.
B. Competitors which have similar goods but not necessarily the same size or structure organisation.
C. Competitors which compete for the same income as the company.
D. Competitors which have similar size and structure and offer similar products to the same customers.
正解：C

質問 6：
Bob is the Finance Director of a manufacturing business selling luggage sucn as suitcases. He decides to undertake a business process re-engineering of the credit control function in order to achieve dramatic improvements.
What wouldn't be classed as the main improvements bob expects to deliver?
Select ALL that apply.
A. To do this in line with new sophisticated information systems
B. To automate the credit control process to reduce costs
C. To improve the motivation of the team
D. To reduce errors in credit control and produce more accurate information
E. To focus resources on other strategic areas of the business
F. To improve the speed of the process to improve efficiency
G. To change the culture of the team
H. To improve security of information
正解：C,E,G,H

質問 7：
Various methods of communication are available, including face to face, by telephone or online.
Which THREE of the following interactions are best conducted face to face?
A. Conducting a training session on how to administer life-saving first aid.
B. Arranging the details of a joint venture with a new partner from a foreign country.
C. Booking hotel accommodation.
D. Discussion of the proposed strategy for the company between its senior managers.
E. Purchasing a well known brand of printer cartridges.
正解：A,B,D

質問 8：
Leading and developing a high performing team that has only recently come together is a challenge requiring leaders to prioritise different issues and adopt different styles and tactics at different stages of team development.
At one point the leader will need to:-
* confirm personal roles and responsibilities,
* plan the workload and agree working practices,
* ensure all sources of conflict have been resolved, and
* motivate team members to deliver their full potential.
With respect to the Tuckman model of team development, which is the stage where these leadership actions are most appropriate?
A. Storming
B. Forming
C. Performing
D. Norming
正解：D

質問 9：
Under UK law, the case of constructive dismissal occurs in which of the following situations?
A. Because a statutory duty or restriction prohibited the employment being continued.
B. Because of resignation by the employee due to the conduct of the employer.
C. Because the role of the employee has become redundant.
D. Because of a reason related to the employee's capability or qualifications.
正解：B