Salesforce TVB-201 問題集

質問 1：
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
A. Run the setup audit trail for the organization.
B. Update the organization wide default for the object.
C. Ensure that the page layout for the user's profile has been updated.
D. Review the field level security of the field for the user profile
正解：C,D
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Northern Trail Outfitters has a custom quick action on Account that creates a new Case.
How should an administrator make the quick action available on the Salesforce mobile app?
A. Add the Salesforce Mobile and Lightning Experience action to the page layout.
B. Modify compact Case page layout to include the action.
C. Include the action in the Salesforce Mobile Navigation menu.
D. Create a custom Lightning App with the action.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?
A. Create a queue and a criteria-based sharing rule.
B. Create a user-based sharing rule and an ad-hoc case team.
C. Create a predefined case team and an assignment rule.
D. Create an auto-response rule and a public group.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference. which two things should the administrator do to display the screen flow? Choose 2 answers
A. use a flow element and add the screen flow to the record page.
B. Add the flow in the utility bar of the console
C. Create a tab and add the screen flow to the page.
D. install an app from the AppExchange
正解：A,C
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?
A. Set up Web-to-Lead for the interns' use.
B. Define a record type and assign it to the interns.
C. Create a separate Lead Lightning App.
D. Update the active Lead Assignment Rules.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
The administrator for AW Computing is working with a user who is having trouble logging in to salesforce.
What should the administrator do to identify why the user is unable to login?
A. Review the Login history
B. Review the Password policies.
C. Review the password history.
D. Review the Security token.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 7：
Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.
How should the administrator configure this request?
A. Add the knowledge component to the page layout.
B. Add the Knowledge component list to the page layout.
C. Add the Knowledge related list to the page layout.
D. Add the knowledge related list to the record page
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 8：
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.
How should the administrator configure this requirement?
A. Create six record types, each with 1 page layout.
B. Create three record types, each with 2 page layouts.
C. Create one record type with six Page Layouts.
D. Create two record types, each with 3 page layouts.
正解：B
解説: (Topexam メンバーにのみ表示されます)