SDM_2002001030の無料問題集（160題）、SDM

Nokia SDM_2002001030 問題集

試験コード：SDM_2002001030

試験名称：SDM Certification - PS NSOP

最近更新時間：2024-11-16

問題と解答：全160問

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質問 1：
Which is the correct description of Fault Localisation?
A. Perform the localisation, correction and verification of faults, trouble ticket creation, RCA and correlation of alarms.
B. Fault rectification management and control instances as well as checking alarms and priorities.
C. Fault analysis, verification of parameters and connectivity, fault localisation, diagnostics, RCA and correlation.
D. Provides the real-time monitoring and management of alarms for network elements and infrastructure.
正解：C

質問 2：
What is the MOST effective way to convince the customer to agree to changes in contractual scope?
A. Collect data and formulate supporting business case showing free services already delivered and material gap between contract scope and actual delivery.
B. Request that NSN does an industry benchmark.
C. Collect data and formulate supporting business case with tangible and comprehensive analysis of impact to the business case and profitability.
D. Request that customer does an industry benchmark.
正解：C

質問 3：
You are supporting the HWS set-up for a MV Outsourcing delivery. Which statements covers the MOST critical requirements for successful delivery?
A. Contract with the HWS providers and clear implementation plan to ensure HW swaps are on time.
B. Clearly defined SOR with all relevant parties and SLA's aligned to the Outsourcing contract.
C. Clearly defined SOR with customer written into the contract.
D. Clearly defined SLA's and SOR with achievable MTBF KPI commitments.
正解：B

質問 4：
Which description is MOST descriptive of Network Operations in an Operator organisation?
A. Network Operations is the part of a customer's organisation that manages the Network Elements to ensure they are maintained and operative at all times to provide the quality of service promised to the end-users.
B. Network Operations provides the management of the operated network and all events that may cause any disruption of service to end users or cause it to be in a jeopardous state. It follows that the overriding delivery objective is to provide the quality of service as defined by the business and promised to the end users.
C. Network Operations is part of the Outsourced services and is responsible for managing all the NwOps functions: Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Maintenance, It does not include but Network Planning activities.
D. Network Operations is managed by the Chief Technical Officer or equivalent and is the part of the organization responsible for matters of a technical nature including repairing the network to the quality standards agreed with their customers.
正解：B

質問 5：
Three basic principles of the Operations Model are
A. - Organizational setup is adaptable according to project scope
-Process Framework has to be used 1:1
-
SLA/OLA Framework has to be used 1:1
B. - E2E responsibility per function (e.g. FM, CM, PM)
-Visibility of ongoing service activities via centralized monitoring & controlling function
-Linkage between all functions of the Operations Model on working and management level
C. - Organizational setup has to be used 1:1
-Process Framework is adaptable according to project scope
-
SLA/OLA Framework has to be used 1:1
D. - E2E responsibility per function (e.g. FM, CM, PM)
-Process Framework has to be used 1:1
-
SLA/OLA Framework has to be used 1:1
正解：B

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Nokia SDM Certification - PS NSOP 認定 SDM_2002001030 試験問題:

1. During the middle of the night you have learnt that the only way to get a priority site back on air is to take one of the following actions, all of which should allow the SLA to be met. Which option BEST meets both NSN and the customers interests?

A) Send the 'On Call' engineer to collect & deliver the spare part from another region.
B) Take a part from a site undergoing site acceptance.
C) Arrange for a taxi to deliver the spare from another region.
D) Take a part from a site under a lower priority.

2. Which statements BEST describes Network Operations in NSN?

A) Network Operations is Optimisation, Planning and Maintenance of the Network.
B) Network Operations is the Maintenance of the Network performed as a subset of the Operations Lifecycle.
C) Network Operations is the delivery of full Outsourcing Services for a Network.
D) Network Operations is Operations & Maintenance of the Network.

3. Which two Network Operations processes play key roles in supporting Network Optimization?

A) Performance Management & Fault Management.
B) Performance Management & Configuration Management.
C) Configuration Management & Technical Support.
D) Configuration Management & Fault Management.

4. The outsourcing business is growing fast and NSN needs to ensure that the customer feels confident in our capabilities. What support could be provided by an expert Field Operations Manager?

A) Apply the guidelines you received regarding Field Operations and have the Account Director inform the customer regarding the Field Operations setup.
B) Define Field Operations strategy and directly inform the customer about the changes needed.
C) Be ready to support any Field engineers who are struggling with daily tasks and define a plan for the Team Leaders that will ensure OPEX remains constant.
D) Ensure your knowledge is up-to-date with current business requirements and Operations Model development in order to support the Account Director.

5. Network Operations receives an engineer assigned with an average competence level of 3,
but requires one with at LEAST level 4 average. How should the Operations Manager react?

A) Refuse to accept the employee and hire a level 4 skilled engineer from the external market.
B) Accepts the engineer and agrees with him on a competence development path to up skill within the Operational Delivery to level 4.
C) Refuse to take the employee and insist on getting an engineer with level 4.
D) Accept the engineer and sends him to a classroom trainings to up skill to Level 4.

質問と回答：

質問 # 1
正解： C

質問 # 2
正解： D

質問 # 3
正解： B

質問 # 4
正解： D

質問 # 5
正解： B