Salesforce CRT-160 問題集

質問 1：
How could LenoxSoft benefit from Engage Reports?
A. Users can analyze form submission performance for the prospects they have emailed.
B. Sales Managers can analyze lead information like prospect activity, scores, and grades.
C. Users can analyze the performance of their templated and non-templated emails.
D. Sales Managers can receive desktop notifications for their teams' email activities.
正解：C

質問 2：
"LenoxSoft wants to ensure that if a lead or contact no longer meets market data sharing rules for a business unit (BU) the prospect is no longer active in the BU they previously matched.
What behavior should be expected in Pardot when a lead or contact no longer matches a market data sharing rule?
A. The prospect is sent to the recycle bin
B. The prospect is marked as do not email
C. The prospect is unassigned from its user
D. The prospect is marked as opted out
正解：C

質問 3：
What is important to remember when creating custom prospect fields in Pardot? [Choose one answer]
A. Pardot cannot sync with formula fields in Salesforce
B. You can only create 50 custom fields in Pardot.
C. Pardot cannot sync with multi picklist in Salesforce
D. The matching field in Salesforce must have the exactly the same name on the lead and contact object in order for Pardot to synch to both objects.
正解：D

質問 4：
LenoxSoft does not use the Leads object in their Salesforce instance. This requires Pardot to create Contacts only if a new prospect record is created in Pardot and then assigned to a sales user. The sales manager also requires assignments to be distributed evenly across the sales teams.
How should LenoxSoft get started?
A. Enable the reverse sync feature through Pardot Support and create an Automation rule to assign prospects to a user in a group.
B. Enable the appropriate "optional Salesforce connector setting" and create an Automation rule to assign to a sales user.
C. Build a Dynamic List looking for new prospects and create an Automation rule to assign members of that list via Salesforce Assignment rules as contacts.
D. Build an Automation rule looking for new prospects and add new records to Salesforce as contacts and assign via Salesforce Assignment rules.
正解：A

質問 5：
Can we connect Twilio SMS Center via Pardot Connector?
A. False
B. True
正解：B

質問 6：
How often does Pardot check for changes in Salesforce
A. 10 minutes
B. 2 minutes
C. 5 minutes
D. 1 hour
正解：B

質問 7：
The LenoxSoft marketing manager wants to report to the CEO each month the number of new leads generated and what types of assets are generating those new leads. Identify the Pardot reports and associated KPIs that would provide these metrics. Choose 2 answers:
A. Form Report: Impressions
B. Lifecycle Report: New Prospects Created
C. Form Report: Conversions
D. Form Report: Submissions
正解：B,C

質問 8：
You have setup an automation rule to add 50 points to prospects who have had activity in the last 30 days and have submitted a specific landing page. You decide that you want to change this up to reflect more recent activity and open it up to all landing pages. You edit the rule criteria to reflect prospect last activity of 10 days or less and submission of any landing page and update the action to add 75 points instead. Which of the following statements is true?
A. For all prospects who have already matched, no new actions will be applied.
B. For prospects who have already matched but also meet the new criteria, they will receive the 75 points in addition to the 50 points they already received.
C. For all prospects who have already matched the rule, they will receive the 75 point completion action in addition to the 50 points they already received.
D. For all prospects who have already matched the rule, they will receive the 75 point completion action instead of the 50 points they already received.
正解：A