IBM C2010-659 問題集

質問 1：
A manager needs to set up a new employee. Using the Self Service Center, what action can the manager take for this type of fulfillment request?
A. Frequent Request- Easy access to the services most often requested
B. Request a New Service - Request a new asset or service
C. Report an Issue - Create a new service request to report an issue
D. Create Request- Description and details of the new request
正解：B

質問 2：
A client requires change management to gain better control of the configuration items in its data centers.
Which application and configuration could be used to enable automation to have a more effective change in the business flow?
A. Change calendars, custom class actions, and active cron tasks
B. Workflow Designer and response plans with plan criteria
C. Planned schedules in the scheduler, preserving schedule start dates
D. Active processes in Workflow Launcher and active job plans
正解：B

質問 3：
For easy maintenance, a customer needs to capture individual hourly log files on a daily basis. What setting(s) need to be configured?
A. In the Logging application, select Action > Manage Appenders, select Polling, fill in File Name, File Size, and Backup Index to 24.
B. In the System Properties application, select Action > Manage Appenders, schedule to run every 24 hours, fill in File Name, and File Size.
C. In the System Properties application, select Action > Manage Logging, add a new row, fill in File Name, File Size, and Index.
D. In the Logging application, select Action> Manage Appenders, add a new row, fill in File Name, File Size, and Index.
正解：A

質問 4：
Using IBM SmartCloud Control Desk what would be the logical application for an end user to create a record for a user issue?
A. Incident
B. Self Service Center
C. Service Request
D. Report an Issue
正解：B

質問 5：
Where are the default installation log files located in the administrative workstation?
A. \IBM\SMP\Maximo\logs
B. \IBM\SMP\logs
C. \IBM\Websphere\AppServer\Profiles\\logs\
D. \IBM\SMP\DE\logs
正解：B

質問 6：
An end user logs a service request about an application being down. A service desk agent reviews the request and determines it is an incident and that this issue has occurred before. What might be the logical flow of records to resolve this issue long term?
A. Problem, Change, Release, and Work Order
B. Problem, Activities and Tasks, Change
C. Problem, Process Request, Change, and Work Order
D. Problem, Work Order, Change, and Job Plan Tasks
正解：B

質問 7：
An object structure can be consumed by which two capabilities? (Choose two.)
A. Migration
B. Pole
C. Workflow
D. Action
E. Report
正解：A,E