Avaya 7497X 問題集

質問 1：
While troubleshooting Avaya Aura Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana application is working properly?
A. Verify if the Avaya Oceana application URL is mapped to the correct DNIS or application number.
B. Check the VOIP connection and verify if the Experience Portal Is integrated to the correct Session Manager,
C. Edit the Avaya Oceana application and click on "Verify" to check if you have reached the application successfully.
D. Check the Port Distribution and confirm if the Experience Portal channels are In-service.
正解：C

質問 2：
A customer wants to take a backup of their email, Web chat and SMS interactions. Which Avaya Oceana component must be backed up?
A. UCM Data Collector Database Backup
B. Omni store DB Controller Data Store
C. UCA Store Service Database Backup
D. Omni store DB Database Backup
正解：B

質問 3：
When a call is transferred from Avaya Aura Experience Portal to Communication Manager Ingress VDN, what information is passed inside the UUI header? (Choose two.)
A. Context ID
B. Session ID
C. UCID
D. Call Ref ID
E. Call 10
正解：A,C

質問 4：
A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, the engineer finds an issue with the Avaya Oceana Unified Collaboration model and wants to check the UCM log.
Which two log locations contain the logs for the UCM component? (Choose two.)
A. UCSStore log file to /var/log/Avaya/services/UCMStoreService/UCMStoreService
B. Services log file to /var/log/Avaya/service/UCMService/ or UCMDataCollector/ or ContactCentreService/
C. PU Service log file to /var/log/Avaya/dcm/pu/UCMService/or UCM Data Col lector/ or ContactCentreService/
D. Services Log Files /var/log/Avaya/servlce/UCService/ or ContactCenterService/ or OpenUM/
E. CSCService Log Files /var/log/Avaya/services/CSCService/CSCService.log
正解：A,E

質問 5：
From where can you change the log-level for Avaya Oceana snap-in components?
A. System Manager
B. Breeze Node CLI
C. Avaya Control Manager
D. Omni channel Data store
正解：D

質問 6：
A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files

After reviewing the error message, which action will fix the customer's problem?
A. Redeploy CSC Service and reboot Oceana Cluster 1.
B. Match the correct CSC user password In AES and CSC service.
C. Change the CSC user password in AES server and reboot AES.
D. Reboot the AES server and re deploy CSC service.
正解：B

質問 7：
When a customer leverages Avaya Aura Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura stack contacts Context Store to create a Context ID for the new Voice Interaction?
A. Avaya Aura Experience Portal IVR Application
B. Avaya Aura Session Manager
C. Avaya Aura Application Enablement Services
D. Avaya Aura Communication Manager
正解：D