Avaya 3312 問題集

質問 1：
A customer with Avaya Aura Contact Center (AACC) wants to create a script using intrinsics. The script will be screened using the 'QUEUED COUNT' intrinsic.
Which category of intrinsic is the 'QUEUED COUNT" intrinsic?
A. Traffic
B. Time
C. Skillset
D. Call
正解：A

質問 2：
A customer with Avaya Aura Contact Center (AACC) needs to create a new Contact Center Management supervisor in a SIP environment?
Which field is mandatory for a Contact Center Management supervisor in a SIP environment?
A. Call Presentation Class
B. Login ID
C. Language
D. Skillset
E. Password
正解：B

質問 3：
The administrator has created a primary flow application that will point to a secondary flow application.
From the block palette, which block is used to point one script to another?
A. Anchor Block
B. Logic Block
C. Anonymous Block
D. Reference Block
正解：C

質問 4：
A customer with Avaya Aura Contact Center (AACC) has created a script application. The customer would like to convert this script application into a now application.
Which statement regarding converting scripts is true?
A. The original script application must be in the Local View.
B. The conversion of a script to a flow results in two scripts, the original script version and the new flow version.
C. Only an administrator logged in with webadmin credentials can perform the conversion.
D. The original script application must be in the Contact Center View.
正解：A

質問 5：
A customer with Avaya Aura Contact Center (AACC) has a list of holidays that change on a yearly basis.
The holidays are defined as variables in a specific variable list. This list of variables is referenced on multiple applications. Once a year, an administrator updates the list with new holiday dates, which results in the applications recognizing the new dates.
Which category and type of variable will the administer modify in the variable table to accomplish this?
A. a global or call variable of the type String
B. the global variable of the type Date
C. the wild call variable of the type Integer
D. the call variable of the type Date
正解：B

質問 6：
When using the Configuration Tool, which user can upload or download data to and from the Contact Center Manager Server?
A. SYSMON
B. IUSR_SWC
C. iceAdmin
D. Administrator
正解：D

質問 7：
Which statement regarding scripts is true?
A. A primary script is referenced directly from the Master script, otherwise it is a secondary script.
B. A secondary script is the only place treatments can be applied to the call.
C. Only a single secondary script allowed per application.
D. A primary script is the only place that call variables can be assigned.
正解：A