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Oracle 1z0-628 問題集

1z0-628

試験コード:1z0-628

試験名称:Oracle Field Service Cloud Service 2018 Implementation Essentials

最近更新時間:2024-11-15

問題と解答:全133問

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質問 1:
Which two statements are true regarding managing inventory in OFSC?
A. Resources can share inventory when they are working as a team.
B. Inventory can be added to a bucket on the Resource Tree and shared among all child resources.
C. Resources can share inventory when using OFSC Collaboration.
D. The only inventory pools are "customer", "resource", and "installed".
正解:A,D
解説: (Topexam メンバーにのみ表示されます)

質問 2:
An activity with an "Installation" work skill exists in a bucket and is ready to be routed.
The resource has no work skills designated on his or her record, but qualifies for that activity in all other categories.
How does routing handle the assignment of this activity?
A. Routing fails with a "no resource with required work skills" error.
B. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.
C. Routing allows the activity to be assigned to that resource.
D. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.
正解:D

質問 3:
You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.
To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which <time> element within a Smart Location API "set_position" request would be correct?
A. <time>2017-04-07T14:40:00-0500</time>
B. <time>2017-04-07T14:40:00Z</time>
C. <time>2017-04-07T14 :40:00-05:00</time>
D. <time>20l7-04-07T14:40:00ET</time>
正解:D

質問 4:
Your customer has received some complaints about certain resources, and that information has been recorded within their CRM system.
They want to pass this information along when activities are booked and sent to OFSC, so that it can be used as a routing constraint for any of their customer-facing Activity Types.
Which standard Activity Type features must be enabled to support this requirement?
A. "Allow to create from incoming interface" and "Allow move between resources"
B. "Allow creation in buckets" and "Allow move between resources"
C. "Allow Mass Activities" and "Support of preferred resources"
D. "Allow to create from incoming interface" and "Support of preferred resources"
正解:B

質問 5:
Your customer has a group of technicians who are working in the following rotating shifts:
- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM
- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to
1 PM
- During the Monday through Friday shifts, lunch is every day at 1 PM.
Which configuration supports this rotating shift requirement?
A. Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.
B. Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.
C. Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.
D. Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.
E. Create one shift with two "working time" calendars and include a repeating activity for lunch.
正解:C

質問 6:
A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.
Their intention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.
Identify the correct way to register that middleware Application within OFSC.
A. Register the Application within the API Access tab of the authentication-oriented User Type.
B. Register the Application and authenticate using the Client ID/Client Secret
C. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.
D. Register the Application, specifying an external token service and uploading the certificate.
正解:A

質問 7:
Which three options represent capabilities of the broadcast feature within Collaboration initiated via OFSC Mobility?
A. broadcast messages to users based on their compliance with Smart Location settings
B. broadcast messages to users based on their assigned User Type
C. broadcast messages to users based on their assigned Help Desk(s)
D. broadcast messages to users based on their assigned Collaboration group(s)
E. broadcast messages to users based on their proximity to a location on the map
F. broadcast messages to users based on their matches to an activity's work zone, work skill, and timing requirements
正解:A,B,F

質問 8:
A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?
A. Enable the 'Install' action within the Edit/View Activity context.
B. Enable the 'Install' action within the Inventory Grid context.
C. Enable the 'Install' action within the Add/Details Inventory context.
D. Enable the 'Install' action within the Start Activity context.
正解:C

質問 9:
Which two statement are correct regarding activity assignment via Collaboration?
A. An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
B. An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.
C. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
D. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
正解:C,D

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Oracle 1z0-628 認定試験の出題範囲:

トピック出題範囲
トピック 1
  • Configure Activity And Route Alert Settings
  • Configure New Resource Types, Resources, And Users
  • Configure Resources For Routing
トピック 2
  • Describe How Daily Extracts Work And Can Be Used With Other Oracle Cloud Products
  • Work Zone Configuration
トピック 3
  • Describe Collaboration Features And Usage
  • Work Skills And Conditions
  • Fields And Custom Properties
トピック 4
  • Describe Activity Types And Actions
  • Describe The Concepts Of Work Skills And Work Skill Conditions
トピック 5
  • Configure Screen Text Using The OFSC Glossary
  • Describe The Various Launch Conditions
  • Describe The Concepts Of Work Zones
トピック 6
  • Describe Time Slots, Service Windows, Slas, And Delivery Windows
  • Describe Resource Types And Roles
トピック 7
  • Configure A Work Skill And Associated Conditions
  • Configure Quota Management For Buckets And Capacity Categories
トピック 8
  • Configure An Integration Between OFSC And Other Oracle Cloud Products
  • Explain The Purpose, Structure, And Components Of The Resource Tree
トピック 9
  • Describe Inventory Types, And Inventory Consumption And Management
  • Time Slots And Time Windows
トピック 10
  • Describe The Run Schedule, Assignment Parameters, And Filtering Options In Routing Plans
  • Configure Business Rules Settings
トピック 11
  • Describe The Resource Calendar Options And Their Precedence
  • Configure Company-Wide Calendar Settings
トピック 12
  • Configure Activity And Resource Travel Stats Fields
  • Configure The Duration And Travel Time Parameters
トピック 13
  • Configure Screens For Core Manage And Mobility
  • Describe The Four Types Of Custom Properties And Native System Fields
トピック 14
  • Configure General Manage And Mobility Display Settings
  • Configure An Inventory Type And Individual Resource Inventory

参照:https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-628

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