Oracle 1Z0-1003 問題集

質問 1：
A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.
Which option enables them to account for their time performing these tasks?
A. Create a 'start-before' link template between the preliminary work and the scheduled work.
B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).
C. Create a 'start-after' link template between the preliminary work and the scheduled work.
D. Add a new 'Prework' custom property to the 'Edit/View activity' context in Oracle Field Service Cloud (OFSC).
正解：A

質問 2：
Which two statements are correct regarding the use of planned capacity management?
A. Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.
B. Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.
C. Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.
D. Planned capacity can be set at the day level only for a given capacity area and it's organization units.
E. Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.
正解：B,C

質問 3：
A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?
A. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.
B. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.
C. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.
D. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.
正解：A

質問 4：
Which two default attributes serve as stand-alone keys for work zones?
A. Completion Code
B. Service Code
C. Travel area
D. Fault code
E. Zip code
F. City
正解：C,E

質問 5：
A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity;
* For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name, and the Activity Resolution Reason Code custom property.
* For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity Status fields should be Appointment ID and Appointment Status respectively.
* For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also add the fields Resource ID and Route ID.
Which approach must be taken to accomplish these goals?
A. Explain to the customer that it cannot be done; the fields for each entity must be consistent across the different channels.
B. Create a Single Outbound Integration Channel to be shared between all three; change the c names and add the additional fields for each integration as appropriate
C. Create separate Outbound Integration Channels for each, specifying the different field and naming convention requirements.
D. Create one Outbound Integration Channel for the Daily Extract and BICS, and a second, separate one for the DBaaS channel.
正解：C

質問 6：
You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart Location stores the times from incoming coordinates in UTC.
To ensure that an external system sending the coordinates addresses the offset between the local time and UTC, which <time> element within a Smart Location API "set_position" request would be correct?
A. <time>2017-04-07T14:40:00-0500</time>
B. <time>2017-04-07T14:40:00Z</time>
C. <time>2017-04-07T14 :40:00-05:00</time>
D. <time>20l7-04-07T14:40:00ET</time>
正解：D