Oracle 1Z0-1003 問題集

質問 1：
A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?
A. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.
B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.
C. Configuring a message scenario with the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
D. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
正解：B,C

質問 2：
Which three options represent capabilities of the broadcast feature within Collaboration initiated via OFSC Mobility?
A. broadcast messages to users based on their compliance with Smart Location settings
B. broadcast messages to users based on their assigned User Type
C. broadcast messages to users based on their assigned Help Desk(s)
D. broadcast messages to users based on their assigned Collaboration group(s)
E. broadcast messages to users based on their proximity to a location on the map
F. broadcast messages to users based on their matches to an activity's work zone, work skill, and timing requirements
正解：A,B,F

質問 3：
A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. The same 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?
A. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.
B. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).
C. The individual skill assignment takes precedence, so routing will consider the resource to have a level of
100% for 'skill A'.
D. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
正解：C

質問 4：
A company has a policy that even if they route a full day's work to a technician, they would only like to reveal the next two activities on the technician's route on their mobile device.
How do you use filters to satisfy this requirement?
A. Create an activity filter with "Pending Activity Order in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
B. Create an activity filter with "Position in route < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
C. Create an activity filter with "Activity location < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
D. Create an activity filter with "Activity Scheduled in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician.
正解：D

質問 5：
A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.
How doryou configure the system to support this requirement?
A. Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.
B. Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.
C. Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.
D. Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai
正解：C

質問 6：
Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?
A. A given data set can only have one associated Daily Extract channel configuration and one associated BICS channel configuration.
B. While Daily Extracts include data from the previous day, data can be sent through the BICS channel once per day or in real-time.
C. It is possible to name the entity tables and corresponding fields for reporting when configuring Daily Extract and BICS outbound integration channels.
D. It is possible to clone the Daily Extract channel configuration for use with the BICS channel and vice versa.
E. Daily Extract and BICS channel configurations for a specific data set must contain the same fields.
正解：A,D
解説: (Topexam メンバーにのみ表示されます)