Oracle 1Z0-1003-21 問題集

質問 1：
Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?
A. Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j
B. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.
C. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
D. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
正解：A

質問 2：
Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?
A. The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.
B. Daily Extracts can be configured to be available in either XML, CSV or HTML format.
C. When new custom properties are configured within OFSC, they are automatically added to the appropriateconfigured Daily Extract files.
D. Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.
E. If using an overnight shift, the Daily Extracts for the previous day will beavailable only after the overnight period configured on the Business Rules screen has passed.
正解：A,B

質問 3：
Which two statements are correct regarding the use of planned capacity management?
A. Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.
B. Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.
C. Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.
D. Planned capacity can be set at the day level only for a given capacity area and it's organization units.
E. Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.
正解：B,C

質問 4：
Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.
Which configuration supports this requirement?
A. Add the appropriate activity properties to the Request Grid context in Mobility.
B. Add the "Activity" property to the Request Grid context in Mobility.
C. Add the "Activity" property to the "Identify service request by" identifier context.
D. Add the appropriate activityproperties to the "Identify service request by" identifier context.
正解：B

質問 5：
Your customer is currently closing booking automatically for their Capacity Categories but they want to be able to close booking per work zone because some of their work zones require additional work preparations.
Which step is required to enable this functionality?
A. If "Work Zone support" is enabled on Business Rules, there are no additional steps required to enable closure of booking per work zone.
B. Under Resource & Bucket Info, enable "Allow closing booking on work zone level" for everycapacity-enabled bucket.
C. Under Business Rules, enable "Allowclosing booking on work zone level".
D. Under Quota > View > Configuration, enable "Allow closing booking on work zone level" for every capacity-enabled bucket.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Your customer has a group of technicians who are working in the following rotating shifts:
- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM
- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to
1 PM
- During the Monday through Friday shifts, lunch is every day at 1 PM.
Which configuration supports this rotating shift requirement?
A. Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.
B. Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.
C. Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.
D. Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.
E. Create one shift with two "working time" calendars and include a repeating activity for lunch.
正解：C

質問 7：
A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?
A. Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.
C. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.
D. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
正解：A,C