Salesforce Salesforce-Slack-Administrator 問題集

質問 1：
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
A. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
B. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
C. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
D. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
正解：A,C

質問 2：
Slack business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) for its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)
A. Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.
B. Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
C. Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.
D. Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule-based access.
正解：B

質問 3：
You're the Primary Org Owner at a company with a large Slack Enterprise Grid org comprised of 10 workspaces. Each of these workspaces represents one of the company's individual business units. As the Primary Org Owner, you're focused on the administration of Slack rather than the business operations of each of the 10 units. Each business unit uses Slack differently.
How should you delegate responsibilities to best reflect the company's operating model?
A. Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests
B. Delegate an org Owner from each business to handle everyday tasks, such as member requests.
C. Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
D. Create a multi-workspace channel for selected members to manage all admin requests for the organization.
正解：C

質問 4：
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?
A. Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
B. The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.
C. Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.
D. The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.
正解：A

質問 5：
You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?
A. Add a Workflow creation policy to allow 'Everyone, except Guests" to create workflows in your EnterpriseGrid.
B. Enable channel email addresses to forward support emails to their dedicated channel.
C. Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.
D. Enable Workflow Builder and webhooks in Workflow Builder
E. Add members of the customer support team as App Managers under workspace App Management settings.
正解：A,D

質問 6：
You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)
A. Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid design model.
B. Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today.
C. Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team.
D. Create an implementation and project plan with an Enterprise Grid design focused on a multi-workspace business unit model.
E. Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.
正解：A,C

質問 7：
A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?
A. Show employees how they can request new apps to be installed in Slack.
B. Connect tools they are already using, like Google Calendar or Box, to Slack.
C. Allow employees to install social apps, like Giphy, that will help attract new Slack members.
D. Train everyone on how to create Slack integrations.
正解：A

質問 8：
You're the Primary Owner of your company's Slack Enterprise Grid org specific workspace in your Grid.
What is the minimum role needed to accomplish these actions?
A. Workspace Owner
B. Org Admin
C. Workspace Admin
D. Roles Admin
正解：C

質問 9：
As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?
A. Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.
B. Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.
C. Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.
D. Provide the communications agency with guest accounts so that you can block file uploads downloads for this work.
正解：A