Salesforce-Loyalty-Managementの無料問題集（106題）、Salesforce-Loyalty-Management認定試験参考書

Salesforce Salesforce-Loyalty-Management 問題集

試験コード：Salesforce-Loyalty-Management

試験名称：Salesforce Loyalty Management Accredited Professional Exam

最近更新時間：2024-11-16

問題と解答：全106問

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質問 1：
Cloud Kicks has been using Loyalty Management, Sales Cloud, and Service Cloud as part of its tech stack to manage its Loyalty Program. The marketing team is interested in implementing Salesforce Marketing Cloud, so Loyalty program members can be informed and engaged with personalized emails sent using Salesforce Marketing Cloud.
Using the least development effort, how can the Loyalty Management Consultant accomplish the necessary integration between Salesforce Marketing Cloud and Loyalty Management platforms?
A. Install and configure Salesforce Marketing Cloud Contacts Connection
B. Create a connected app to integrate Salesforce Loyalty Management and Marketing Cloud via APIs
C. Install and configure Marketing Cloud Connect to integrate with Loyalty Management
D. Design Datasets with Dataflows and the Dataset Builder
正解：C

質問 2：
A total group wants to implement a Loyalty program that gives its members points based on the numbers of nights per stay each time members visit one of its hotels.
Once a customer reaches 1000 points, members can redeem points with any hotel within the hotel group. The points can be converted to cover the cost of one night's stay on the next visit. The hotel group hopes this incentive will encourage its members to book more frequently, increasing revenue.
Which type of currency should a Loyalty Consultant use to set up the Loyalty program to accomplish the hotel group's goals?
A. Non-Qualifying Points
B. Qualifying Points
C. Tier Qualifying Points
D. Non-Qualifying and Qualifying Points
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?
A. Add the partner in the Lookup on the Chocolate cookie product.
B. Choose ''Product" option and map the green soda to the partner
C. Add the partner in the lookup on the snack product
D. Choose ''Category'' option and map the Chocolate cookies to the partner.
正解：A,B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
In order to view the information pertaining to a member's recent transactions and manual adjustments on the Contact record, what are the two suggestions that an IT Administrator should propose to the Member Services team? Select two
A. Incorporate the 'View Member Profile' component on the Contact record
B. Incorporate the 'Transaction Journals' related list on the Contact record
C. Incorporate the Member Service Manager Home Dashboard on the Contact record
D. Incorporate the 'Member Summary Embedded Dashboard' on the Contact record
正解：B,D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
A Marketing Manager is trying to find a dashboard that shows a reward programs progress but does not see any reports or dashboards with this information.
What does an Administrator need to do to present Loyalty Program data to the Marketing Manager?
A. Modify the Marketing user profile to include permission to run reports.
B. Search Salesforce AppExchange for Loyalty Analytics apps.
C. Enable CRM Analytics and create a Loyalty app.
D. Create a permission set to run reports and assign it to marketing users.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 6：
What is the recommended approach to creating a large multi-country, multi-currency, and tier-dependent Redemption Catalogue?
A. Create a Decision Tree using Flows with a leaf for every combination
B. Create an Apex Class and implement a Redemption Catalogue engine.
C. Create a Decision Table and define the Redemption Catalogue as business rules.
D. Create a Loyalty Process with different rules to manage every combination
正解：C
解説: (Topexam メンバーにのみ表示されます)

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Salesforce Loyalty Management Accredited Professional 認定 Salesforce-Loyalty-Management 試験問題:

1. Universal Containers (UC) has defined a points-based Loyalty Program, and the Loyalty members must receive an email with the point balance every time it is updated.
What should the Salesforce Administrator set up to enable a real-time currency model?

A) Enable Real-Time Update of Non-Qualifying Points Balance
B) Non-Qualifying Points updates happen in real-time by default
C) Enable Real-Time Update of Qualifying Points Balance
D) Create a Flow to update the Points Balance field

2. Universal Container (UC) is developing a points-based Loyalty Program after the last accrual transaction.
How can the Salesforce Administrator set up this expiration model?

A) Set up Expire Fixed Non-Qualifying Points
B) Set up Expire Activity Based Non-Qualifying Points
C) Set up Reset Qualyfing Points
D) Set up Expire Activity Based Qualifying Points

3. A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.
What is the recommended solution for the team to set up the Promotion Market Segments?

A) Salesforce Customer Data Platform
B) Salesforce Marketing Cloud
C) Custom coded solution
D) Salesforce Reports and Dashboards

4. Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made.
How can this be built into Salesforce?

A) Create an schedule process to call the external system.
B) Create with the external system to create Transaction Journals.
C) Create customer web service with Order Object
D) Download an app from the AppExchange to connect Salesforce and the external system.

5. A Loyalty Program Manager has proposed a new promotion with the following redemption requirements on their non-qualifying points for the two respective tiers.
* for Gold-tier members, a single non-qualifying point is equal to $2 if the total purchase value is $200 or more.
* for Gold-tier members, a single non-qualifying point is equal to $1 if the total purchase value is less than
$200.
* for Gold-tier members, a single non-qualifying point is equal to $1, irrespective of the total value of the purchase.
Considering the above requirements, which three redemption rule options should be selected for the proposed promotion?

A) "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount / 2.
B) "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount.
C) "Blue" tier member with any transaction amount, then "Outcome": non-qualifying point deduction = transaction amount.
D) "Gold" tier member with the transaction amount is >= $200, then "Outcome": tier-qualifying multiplier
=2
E) "Blue" tier member with any transaction amount is <= $200, then "Outcome"; non-qualifying point deduction = transaction amount.

質問と回答：

質問 # 1
正解： C

質問 # 2
正解： B

質問 # 3
正解： A

質問 # 4
正解： B

質問 # 5
正解： A、B、C