Salesforce-Loyalty-Managementの無料問題集（106題）、Salesforce-Loyalty-Management認定試験参考書

Salesforce Salesforce-Loyalty-Management 問題集

試験コード：Salesforce-Loyalty-Management

試験名称：Salesforce Loyalty Management Accredited Professional Exam

最近更新時間：2024-11-01

問題と解答：全106問

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質問 1：
The Management team at Cloud Kicks is required to analyze what earning activities are available in the Loyalty Program. What type of user access does the Management Team need to have this information visible in the reports?
A. Read. Create access on Journal Type, Loyalty Member Currencies, and Partner Products Objects
B. Read, View All access on Journal Type, Journal Subtype, and Transaction Journal Objects
C. Read, Edit access on Journal Type, Loyalty Member Promotions, and Loyalty Member Benefits Objects
D. Read, View access on Journal Type, Partner Products, and Loyalty Ledgers Objects
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 2：
A new promotion named "Summer Sales" within the Loyalty Program will introduce program members to the promotional campaign and send email communication to the qualified members via Marketing Cloud.
Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve the required action with minimal configuration effort in mind?
A. Add the Segmented "Loyalty program members" to a new "Campaigns".
B. Create a new segment within CDP.
C. Create a custom report using "Salesforce reports".
D. "Add Segments" within the "Promotion Segments" section of the "Summer Sales" Promotion
正解：B,D
解説: (Topexam メンバーにのみ表示されます)

質問 3：
A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:
Qualifying period is reset once a year on the 31st of March.
The member-tier is not extended upon expiration.
Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?
A. Tier-model = fixed
B. Tier-model = anniversary
C. Extend Expiration = member enrollment anniversary
D. Extend Expiration = no extension
正解：A,D
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?
A. Name, Program, Program Partnership Category, Type, Billing Type
B. Name, Partnership Start Data, Billing Type, Status, Type
D, Name, Partnership Start Data, Industry, Status, Type
C. Name, Partnership Start Data, Industry, Status, Billing Type
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 5：
A hotel group has implemented a Loyalty Member Portal for its program members, but some members are experiencing issues accessing their Loyalty Program-specific records on the portal.
What should an Administrator do to ensure the Loyalty members can access Loyalty record information when using the portal?
A. In the Partner Account record, 'Enable Customer User" on the Contact associated
B. For the Loyalty Member, 'Enable Customer User' on the Contact or "Enable Partner User' on the Account
C. Ensure the 'Allow using customer profiles for self-registration, user creation, and login' is enabled
D. Using Experience Cloud sharing sets, specify Account as the object of your sharing set
E. Ensure the Allow using standard external profiles for self-registration, user creation, and login' is enabled
正解：B,D
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.
What does the Salesforce Administrator have to do?
A. Create a custom text field in Transaction Journal object to save the order purchased by the client.
B. Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.
C. Use standard Order Lookup on the Loyalty Ledger object
D. Use the standard Order Lookup of the Transaction Journal Object
正解：D
解説: (Topexam メンバーにのみ表示されます)

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Salesforce Loyalty Management Accredited Professional 認定 Salesforce-Loyalty-Management 試験問題:

1. What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three

A) Automatically Generate a New Individual Relationship
B) Activate and Publish the Segment
C) Enable Connector Settings on all the Loyalty Objects E. Enable Service Connector for Promotion Escalations.
D) Transmit Loyalty Promotion Segments to Marketing Cloud

2. Cloud Kicks has been using Loyalty Management, Sales Cloud, and Service Cloud as part of its tech stack to manage its Loyalty Program. The marketing team is interested in implementing Salesforce Marketing Cloud, so Loyalty program members can be informed and engaged with personalized emails sent using Salesforce Marketing Cloud.
Using the least development effort, how can the Loyalty Management Consultant accomplish the necessary integration between Salesforce Marketing Cloud and Loyalty Management platforms?

A) Install and configure Salesforce Marketing Cloud Contacts Connection
B) Create a connected app to integrate Salesforce Loyalty Management and Marketing Cloud via APIs
C) Install and configure Marketing Cloud Connect to integrate with Loyalty Management
D) Design Datasets with Dataflows and the Dataset Builder

3. A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?

A) Screen Flow
B) Autolaunched Flow (No Trigger)
C) Evaluation Flow
D) Schedule-Triggered Flow

4. An upset customer calls Universal Containers about the free t-shirt they were supposed to receive when enrolling in its program. The support agent verifies that the t-shirt is out of stock and decides to compensate the customer with a 50% discount valid for one year.
What should the agent do to ensure the customer receives the 50% discount?

A) Assign a voucher definition from the customer's Loyalty Program Member.
B) Activate the voucher assignment batch.
C) Use Issue voucher from the Loyalty Program Member page.
D) Use the "issue Voucher" flow template.

5. Universal Containers (UC) plans to implement Loyalty Management and change its current strategy of giving benefits to all members equally. UC wants to use its Loyalty program to build a network of brand advocates-people who are willing to endorse the UC brand because of positive experiences.
Which three ways can Loyalty Management help to fulfill the new strategy?

A) Send promotions at the right time to the right program members using Salesforce CDP's market segmentation capabilities
B) Define a transactional point-based program, in which one point is earn for every dollar spent
C) Maintain a Loyalty solution on separate systems (Loyalty Management for accruals and an External Analytics system) to ensure data integrity
D) Create a Loyalty program tier with member benefits to keep customers engaged.
E) Issue tickets to a concert to any Loyalty member that posts a product review on social media

質問と回答：

質問 # 1
正解： B、C、D

質問 # 2
正解： C

質問 # 3
正解： C、D

質問 # 4
正解： D

質問 # 5
正解： A、D、E