Salesforce Salesforce-Communications-Cloud 問題集

質問 1：
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
A. Ensure platform Events mode is enabled for Order Management
B. Split Line Items in the same order before submitting the order and request an increase to order size limits
C. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
D. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
正解：A,D

質問 2：
United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?
A. Introduce customer data management system as a part of digital transformation to keep customer data up to date
B. Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
C. Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
D. Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
正解：C

質問 3：
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
A. Attach an Omniscript ta task and handle the integration manually
B. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
C. Use Apex to be able to send the customized payload and interpret the response
D. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
正解：C

質問 4：
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?
A. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
B. Use price list history checking the changes done after having enabled the track field history on the Price list entry object
C. Use the versioning feature and comparing the prices for the version product after having enabled the feature
D. Use EPC project feature checking the changes done for the defaulted project after having enable the feature
正解：D

質問 5：
T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.
A. Manage product catalog in communication cloud and periodically synchronize the web channels automatically
B. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
C. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
D. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website
正解：B

質問 6：
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
A. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
B. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
C. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
D. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
正解：C

質問 7：
An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?
A. Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
B. Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.
C. Accommodate the feature since otherwise business representative will not accept the iteration results.
D. Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
正解：B

質問 8：
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.
A. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
B. Create one decomposition relationship each from all commercial offerings to the same technical product
C. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
D. Create one decomposition relationship each via one parent class product from all commercial offerings
正解：D