Salesforce Sales-Cloud-Consultant 問題集

質問 1：
In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP's concern?
A. Create a year over year sales by Account report.
B. Create a Historical Trending report.
C. Create an average stage duration by Opportunity report.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Cloud Kicks maintains products and price books on an external platform due to the high frequency of product pricing changes. Sales managers want to monitor pipeline by sales rep and track team revenue to goal in Sales Cloud.
What should the consultant do to meet the requirement?
A. Implement Opportunity Teams and Opportunity Splits.
B. Use Opportunities and enable Forecasts.
C. Create reports on closed Opportunities.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Sales managers at Cloud Kicks want to create a sales dashboard of key performance indicators (KPIs) to measure day-to- day operations.
Which key metric should the consultant include in the dashboard?
A. Number of marketing qualified leads (MQL)
B. Number of outbound calls made over a period of time
C. Number of updated opportunities
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Cloud Kicks (CK) has recently lost several large deals to a competitor. CK management wants to start tracking the reasons why opportunities are being lost.
What is the most efficient way for a consultant to meet this requirement?
A. Create a new custom object and automation to track competitors.
B. Create a Competitors channel in Slack to share insights and stories.
C. Create a new custom field on the Opportunity object.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 5：
A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Sales Cloud. The admin for the previous system is enthusiastic about Sales Cloud and driving the objectives of the implementation, but end users have expressed dissatisfaction about moving to a new platform.
How should the consultant determine and validate their approach with end users?
A. Interview top-level executives to understand the Sales Cloud key performance indicators (KPIs) for end users.
B. Conduct a technical review of Sales Cloud with developers to evaluate solutions for end users.
C. Enlist the help of a champion to ensure that Sales Cloud is meeting end user needs.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas.
Which solution should a consultant recommend?
A. Configure Quotas with a Product family report and add necessary fields.
B. Create a joined report with closed Opportunities, Forecasting Items, and Quotas.
C. Create a custom report type with Forecasting Quotas and Forecasting Items.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 7：
Cloud Kicks wants to send an email notification to the VP of sales whenever any opportunity with an amount of $100,000 or more reaches a probability of 75% or more.
Which solution should the consultant recommend?
A. Configure a flow with an email alert for the opportunity.
B. Create a Lightning Email Template for the opportunity.
C. Change the stage on the opportunity.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 8：
Northern Trail Outfitters has created a Complaints custom object related to Accounts. The organization-wide default has been set to Private. Only users within the Complaints Specialist public group should be able to view and edit any Complaint record.
Which option should a consultant recommend to meet the requirements?
A. Use Apex managed sharing to grant record access to users In the Complaints Specialist public group.
B. Create a criteria-based sharing rule that grants Read/Write access to the Complaints Specialist public group.
C. Set the Complaints object's default visibility to allow only the users In the Complaints Specialist public group to access the records.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 9：
Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them.
Which functionality should the consultant recommend?
A. Develop a new Sales Console app including opportunities.
B. Select the Split View option from the My Opportunities list view.
C. Create a dashboard with reports on My Opportunities.
正解：B
解説: (Topexam メンバーにのみ表示されます)