Salesforce Sales-Cloud-Consultant 問題集

質問 1：
Cloud Kicks want to track the return on investment (ROI) of its marketing campaigns for trade shows and customer webinars.
What should the consultant recommend?
A. Enable Campaign Influence and add It to the Opportunity page layout.
B. Create a custom field on the Opportunity object to capture Campaign details.
C. Use the Primary Campaign Source field on the Opportunity object.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Sales reps at Universal Containers receive leads that are generated from various channels. Lead quality varies greatly. Sales managers want the sales reps to focus on the leads most likely to result in a sale.
What should the consultant recommend to meet this requirement?
A. Implement lead assignment rules.
B. Create list views to filter on each lead source.
C. Implement a lead scoring strategy,
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships.
What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?
A. Create a custom field to establish relationships and create hierarchies among Person Accounts.
B. Enable Contacts to Multiple Accounts to create indirect relationship between two or more Person Accounts.
C. Use Contact for retail customers and use Accounts to maintain relationships.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Universal Containers (UC) has an Account Hierarchy of customer accounts, with parent accounts representing corporate headquarters and child accounts representing franchises. The VP of sales believes that many franchises are missing from UC's Sales Cloud org because sales reps are unaware of them.
What should the consultant recommend to fill in the missing franchises?
A. Implement a data enrichment package from AppExchange.
B. Utilize Sales Engagement to add an External ID to the data.
C. Download the Data Quality Analysis Dashboard from AppExchange.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance.
Which aspect should the consultant consider first before proceeding with the data migration?
A. Number of marketing campaign licenses required for the migration
B. Role hierarchy and sharing rules set up prior to migration
C. Volume of customer, partner, and prospect data identified prior to migration
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Cloud Kicks (CK) has acquired a competitor that also uses Sales Cloud. They have many of the same customers and prospects. The CEO of CK wants the consultant to work with senior managers to document use cases and determine a project plan for everyone who will be on the CK org.
Which action should the consultant recommend?
A. Export the data from the competitor's system and merge it into Ck's org.
B. Hold a kickoff meeting with the CK stakeholders.
C. Conduct discovery sessions and document existing business practices for each company.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 7：
The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after the lead was created. Sales reps want a simple way to contact these leads.
Which action should the consultant take to meet the requirements?
A. Create a dynamic report with a filter where "Lead created date is equal to TODAY" and "Status equals new",
B. Create a Lead list view filtered for "Lead created date not equal to TODAY" and "Status equals new".
C. Create a Lead escalation rule with criteria "Lead created date not equal to TODAY" and "Status not equal to new".
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 8：
Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.
Which option should the consultant recommend?
A. Release Matrix
B. Release Notes
C. Release in a Box
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 9：
Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agents are using a mobile device or a browser to access Salesforce.
What should the consultants do to efficiently analyze how users are logging in to Salesforce?
A. Review the login history on the user record.
B. Create a custom report on the User object.
C. Create a User report and filter by Login Subtype.
正解：C
解説: (Topexam メンバーにのみ表示されます)