SHRM SHRM-SCP 問題集

質問 1：
The HR manager at a consulting firm notices a rapid increase in the demand for experienced leaders. The increase is making it difficult to hire managers at the same rate of pay compared to one year ago. The firm presently has three open manager positions and the three top candidates are demanding annual salaries higher than current managers' salaries. This morning the firm's CEO sent a companywide email announcing that staffing the job openings is a top priority to meet business demands. The email also indicated the firm is willing to pay a referral bonus. The HR manager knows that staffing the job openings will completely exhaust HR's budget, leaving no money to pay referral bonuses or make salary adjustments for incumbents. While reviewing the candidates' resumes the HR manager receives an email from an incumbent manager stating that the manager discovered the firm is offering higher salaries to applicants with less experience. The email also states the incumbent manager no longer trusts the leadership team and is going to seek other employment opportunities.
Which action should the HR manager take first to respond to the incumbent manager's email?
A. Explain to the incumbent manager how the changes in the job market have made it difficult to hire experienced managers.
B. Advise the incumbent manager to compare the firm's total compensation and benefits package to competitors' packages.
C. Meet with the incumbent manager to discuss the non-monetary benefits offered by the firm.
D. Ask the incumbent manager to stay with the firm until the job openings are staffed.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
What can be said about good governance at an organization?
A. It is introduced by the governance board.
B. It is free of any contradictions.
C. It originates at the leadership level.
D. It applies equally to the host and home country of the organization.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
What would be a creative solution to help the remote employees feel more included while keeping costs low?
A. Invite the remote employees to attend the holiday party and summer BBQ; however, theywould be responsible for covering the cost of their own transportation and lodging.
B. Post photos of the events on the company intranet so remote employees can see them.
C. Setup a dial-in/web cam for the company meetings and social events so that remoteemployees can hear and see the activity.
D. Organize periodic social meet-ups for remote employees who live near one another.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 4：
An HR director is hired to address the executive team's concerns about negative workplace culture and its impact on financial performance. During an initial investigation the HR director discovers that the two division directors often fail to communicate with each other and their employees. Each division maintains separate workplace policies, and the workspaces for the divisions are spread out across multiple floors. For employee management, the director of the client services division is assisted by a small HR team. The director of operations does not work with the HR team and instead uses company funds to seek employee management advice from an executive coach, who has no official coaching training. The HR director suspects facilitating change at the company will be challenging because engagement data indicates many employees distrust the company's leadership and HR.
The HR director discovers that many employees lost trust in HR after an HR manager read sensitive emails from employees out loud during a company meeting. How should the HR director address this?
A. Issue a companywide statement that describes the company's privacy practices.
B. Document a formal warning in the HR manager's personnel file.
C. Mentor the HR manager about effective communication techniques.
D. Meet with the HR manager to discuss the effects of these actions on employee morale.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
What criteria is the LEAST important to consider when deciding on training delivery methods and course durations for the new program?
A. Current training delivery methods and course durations
B. Legal obligations to remain compliant
C. The content of the training being delivered
D. Workplace logistics and preferred learning styles of employees-that is, are there field-based employees who may not have easy access to a learning management system, orperhaps employees aren,t able to step away from their desks for long durations
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 6：
The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.
After the talent management software is implemented which action should the VP of HR take to assess whether it is helping leaders identify needed talent?
A. Ask the talent management team if the workload has changed since implementing the software.
B. Meet with leaders to ask how the software has changed their ability to identify the best performers.
C. Administer a survey to all leaders asking about their perceptions of the new talent management software.
D. Send an email to all users asking them to share success stories of how the software helped them identify talent.
正解：B
解説: (Topexam メンバーにのみ表示されます)