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SHRM SHRM-SCP 問題集

SHRM-SCP

試験コード:SHRM-SCP

試験名称:Senior Certified Professional (SHRM-SCP)

最近更新時間:2025-01-03

問題と解答:全136問

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質問 1:
The HR manager at a consulting firm notices a rapid increase in the demand for experienced leaders. The increase is making it difficult to hire managers at the same rate of pay compared to one year ago. The firm presently has three open manager positions and the three top candidates are demanding annual salaries higher than current managers' salaries. This morning the firm's CEO sent a companywide email announcing that staffing the job openings is a top priority to meet business demands. The email also indicated the firm is willing to pay a referral bonus. The HR manager knows that staffing the job openings will completely exhaust HR's budget, leaving no money to pay referral bonuses or make salary adjustments for incumbents. While reviewing the candidates' resumes the HR manager receives an email from an incumbent manager stating that the manager discovered the firm is offering higher salaries to applicants with less experience. The email also states the incumbent manager no longer trusts the leadership team and is going to seek other employment opportunities.
Which action should the HR manager take first to respond to the incumbent manager's email?
A. Explain to the incumbent manager how the changes in the job market have made it difficult to hire experienced managers.
B. Advise the incumbent manager to compare the firm's total compensation and benefits package to competitors' packages.
C. Meet with the incumbent manager to discuss the non-monetary benefits offered by the firm.
D. Ask the incumbent manager to stay with the firm until the job openings are staffed.
正解:A
解説: (Topexam メンバーにのみ表示されます)

質問 2:
A large retail company opens a distribution center directly across the street from a small competing firm's distribution center and posts a sign advertising open entry-level positions. The plant manager of the small firm notices that the sign indicates the advertised salary is higher than what the firm pays its entry-level employees.
The plant manager is concerned employees will leave the firm to seek work at the competing company. The plant manager notifies the HR manager of the pay differences and requests immediate pay matching for all entry-level employees. The HR manager sets up a meeting with the plant manager, compensation manager, and HR business partner to discuss the issue. They decide to increase base pay to match the competitor's base pay but only for a subset of entry-level roles identified as critical. They also decide to put the pay increase into effect immediately, and the HR manager agrees to monitor the situation over the next three months.
How should the HR manager communicate the new pay increase to current entry-level employees?
A. Hold in-person group meetings with impacted employees to announce their increased pay.
B. Send a mass email to all impacted employees explaining the pay increase.
C. Schedule a meeting with each impacted employee to communicate the pay increase and rationale.
D. Send an email to supervisors of impacted employees requesting that they explain the change to their direct reports.
正解:C
解説: (Topexam メンバーにのみ表示されます)

質問 3:
According to Ulrich, what is the primary intent of the business partner model?
A. Management of all HR processes for a business unit
B. Transformation of the business unit to better align with HR directives
C. Business processes integration and alignment of daily work with business outcomes
D. Creation of shared services between business units to reduce HR administrative burden
正解:C
解説: (Topexam メンバーにのみ表示されます)

質問 4:
Which demand forecasting methodology best supports a workforce management strategy regardless of industry?
A. Technological forecast
B. Work study
C. Ratio-trend
D. Managerial judgment
正解:D
解説: (Topexam メンバーにのみ表示されます)

質問 5:
An organization manages employee benefits at its headquarters while it manages talent acquisition at regional offices. What is this organization's HR structure?
A. Decentralized
B. Matrix
C. Outsourced
D. Centralized
正解:A
解説: (Topexam メンバーにのみ表示されます)

質問 6:
The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.
Which action should the VP of HR take first to identify a talent management software solution?
A. Determine the budget available for the purchase and implementation of the software system.
B. Contact colleagues at similar organizations to ask which software solution they use.
C. Conduct a needs analysis to understand the requirements needed to address the current risks.
D. Ask the IT department for information related to the technological constraints of the organization.
正解:C
解説: (Topexam メンバーにのみ表示されます)

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SHRM Senior Certified Professional (SHRM-SCP) 認定 SHRM-SCP 試験問題:

1. A start-up technology company is growing rapidly, and senior leadership would like the company to be publicly traded in the near future. The company regularly exceeds its financial goals, but outside analysts express concerns about the inconsistent practices and procedures within the company. The company values innovation, and very little attention is paid to documenting or standardizing work processes. This provides employees with a great deal of freedom to experiment in their roles, but it also leads to confusion about individual assignments and areas of responsibility. In preparation for a public offering, the company's leadership asks the HR director to gather information on best work practices in every functional area and create the required documentation.
The HR director does not have the technology knowledge necessary to understand many of the best work practices recommendations provided by employees. What should the HR director do to ensure all information included in the best work practices documentation is accurate?

A) Conduct online research to verity that the company's best work practices meet industry standards.
B) Ask the employees' managers to proofread all best work practices documentation to ensure they reflect accurate information.
C) Create teams of employees in each department that can create, edit, and approve all best work practices documentation relevant to the department.
D) Contact administrative assistants in each department to answer technical questions.


2. An HR manager is tasked with creating a new training program that incorporates adult learning theory. Which component should be included?

A) Internal processes to ensure learning is retained
B) Problem-centered approach to learning
C) Outcome-based evaluation of results
D) Affiliation for being accepted by others


3. Which best describes the components of a dual career path?

A) The management paths and the non-management tracks
B) The vertical sequences and the horizontal sequences
C) The realistic routines and the plausible length of time
D) The potential ratings and the promotability ratings


4. At a regional power company, managers are in charge of assigning training and development opportunities to their employees. These opportunities are sponsored by the company, and employees are entitled to their regular pay while attending training and development sessions. Recently, there has been a growing number of complaints that managers were engaging in favoritism by only assigning these training and development opportunities to their favorite employees. Favoritism violates company policy, which states that all employees must be given equal opportunities. The HR director aims to address this issue.
Some managers claim that they assign training and development opportunities to their high-performing employees as they believe it is an incentive to stay at the company. How should the HR director determine whether this has been effective as an objective?

A) Analyze the association between employee turnover rates and participation in training and development.
B) Review employee turnover rates to determine whether there is actually a need to incentivize retention.
C Examine industry trends on the effectiveness of training and development on employee retention
C) Survey high-performing employees on whether they feel training and development opportunities encourage them to stay at the company.


5. Which element is fundamental to an inclusive global workplace?

A) A company with a variety of social and cultural identities among its staff
B) A firm that has an active diversity and inclusion policy
C) An organization that has numerical representation of individuals from different backgrounds
D) A workplace that values individual and group differences


質問と回答:

質問 # 1
正解: C
質問 # 2
正解: B
質問 # 3
正解: A
質問 # 4
正解: A
質問 # 5
正解: D

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