SHRM SHRM-SCP 問題集

質問 1：
In which domain is workforce planning and employment a focus?
A. Organizational strategy
B. Managing performance
C. Human resource operations
D. The employee life cycle
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 2：
A nonprofit health care facility conducts an engagement and culture survey, and the results indicate that employees throughout the organization believe leadership engages in favoritism by providing unequal opportunities for staff. General perceptions of the company's culture are poor, and many employees report intentions to leave their jobs. Several additional concerning findings are isolated to the philanthropic department, which is responsible for acquiring donors and securing charitable partnerships. Employees from this department report poor working relationships among staff, including gossiping and bullying among co-workers. Although the leadership team is aware of the poor working relationships in the philanthropic department, they have not asked the department director to address the issues because of the department's outstanding performance in recent years. However, after considering the recent survey results the leadership team decides to initiate a project to address the culture issues at the facility overall and within the philanthropy department specifically. The operations VP will oversee the project and ask an HR business partner (HRBP) to lead the project. The VP of operations requests that the HRBP collect additional survey data and conduct focus groups during the first phase of the project.
Although the leadership team initiated the project, a few members express concerns that the project is not a good use of the facility's funds. They are skeptical that the project will lead to any tangible benefits for the facility. Which action should the HRBP take to address the leadership team's opposition to the project?
A. Justify the investment in the project by highlighting the return on investment in relation to costs of turnover.
B. Finish gathering data for the project before addressing the leaders' concerns.
C. Compile case studies of real-world examples where poor company culture resulted in organizational failure.
D. Provide examples of steps the facility may choose to take to improve company culture during later phases of the project.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 3：
One bus driver, who has been working for the company full-time for 25 years, is clearly unhappy about the introduced changes to the routes. A week later, he meets with the HR generalist, and informs her that he needs to take a leave of absence due to a serious health condition. He turns in an FMLA medical certification form that his doctor completed. The HR generalist reviews the information, determines that he qualifies for the leave of absence, and informs his manager that he will be out for a certain amount of time. The manager responds that the bus driver only requested the time of f because he is unhappy with the changes and HR should not approve his leave. What should the HR generalist do?
A. Deny the employee,s leave request based on the manager,s argument.
B. Tell the manager that the employee qualifies for FMLA and therefore has a right to take therequested leave.
C. Advise the manager to terminate the bus driver,s employment That way, he can fill theposition with a new employee.
D. Decide to compromise. Inform the employee that the maximum amount of time he can beof f is two weeks.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
After a diversity council has been established, what is part of the next step in the Diversity and Inclusion (D&I) Strategic Process by Gardenswartz and Rowe?
A. Assess the results achieved by the diversity council.
B. Develop a diversity immersion program for managers and employees.
C. Assemble an employee resource group.
D. Build a diverse candidate pool through targeted recruiting initiatives.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 5：
A manufacturing company produces finished goods for a multinational technology company with whom they have an agreement. The technology company incorporates these goods into its product lines and owns the marketing, customer service, and all sales. What type of growth strategy is this for the technology company?
A. Strategic alliance
B. Joint venture
C. Contract manufacturing
D. Greenfield operation
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
After the focus teams are up and running with renewed leadership buy-in and clearly defined timelines and goals, the HR director checks in with the COO to see how his vision is playing out. The COO is grateful for the director's initial observations and course correction suggestions but observes that since the teams have been working more closely together, there has been a rise in conflicts due to misunderstandings between team members from different regions and cultures. Which of the following actions that the HR director could recommend would be most effective?
A. Issue a "celebrate diversity" online training for all team members to take.
B. Assign conflicting team members to different teams or projects to ease the tension.
C. Let the misunderstandings play out naturally to encourage the evolution from conflict to collaboration.
D. Design a team-building activity that connects members to common work goals and values.
正解：C
解説: (Topexam メンバーにのみ表示されます)