Salesforce Public-Sector-Solutions 問題集

質問 1：
A government agency wants to implement the Licenses, Permits, and Inspections modules of Public Sector Solutions. The agency needs to issue licenses and permits to two different sets of constituents; business constituents and private constituents. The agency would like to roll out licenses and permits to their business constituents first, followed by the private constituents at a later date.
What data model and implementation strategy should a technical consultant recommend to the government agency for this use case?
A. Implement the Business Account and Contact data model for business constituents now, and implement the Person Account data model for private constituents at a later date.
B. Implement the Business Account and Contact data model for business constituents now, and implement the Household Account and Contact data model for private constituents at a later date.
C. Implement both the Business Account and Contact data model for business constituents and the Household Account and Contact data model for private constituents at the same time.
D. Implement both the Business Account and Contact data model for business constituents and the Person Account data model for private constituents at the same time.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Bobahaven has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes. Bobahaven is looking for advice on providing up-to-date information about permit and license processes to constituents so their call center inbound call numbers can be reduced.
Which solution would allow constituents to find answers to the* questions before beginning the application process while reducing implementation and maintenance costs?
A. Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.
B. Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
C. Implement Salesforce Knowledge, and publish articles to the Bobahaven public website CMS via outbound API calls.
D. Implement Salesforce Knowledge, and publish articles to the Bobahaven public website via Lightning Out.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
A public sector organization (PSO) is implementing Public Sector Solutions. As part of this implementation, the PSO is deploying a new site to provide constituents with information about the service they provide.
Constituents will be able to register and log into this new site to access some features as well. The PSO needs to ensure that constituents are unable to see each other by default for all sites that they configure.
What can the Technical Consultant configure to meet this requirement for the PSO?
A. Set the Organization Wide Default for the User Object to "Public Read Only"
B. Remove access to the user object from the Permission Set assigned to the external users
C. Uncheck the 'Site User Visibility' checkbox in the sharing settings page
D. Disable the user sharing in the site administration settings page
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 4：
The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?
A. Set the Organization-Wide Defaults (OWD) for the Case object to private
B. Disable the Grant Access Using Hierarchies setting on the Case object
C. Mirror the Org Chart into The Role Hierarchy
D. Disable all approval processes on the Case object
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 5：
A Consultant has been asked to create a widget that aggregates and calculates information from multiple unrelated objects.
Working with OmniStudio, which tool can accomplish this declaratively?
A. MuleSoft Integration
B. Apex Classes
C. SOQL Queries
D. Integration Procedures
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 6：
A government agency is implementing Public Sector Solutions and their intake officer is looking to create a document checklist and review business license applications only. The agency is looking to create a document type for business license applications using the Intelligent Document Automation (IDA) and restrict the record access to the intake officer only. What are the three steps a technical consultant should configure to satisfy the agency's use case?
A. Assign permissions and permission sets for application forms
B. Create a Document Type
C. Create a document type under Notes and Attachment
D. Turn on Document Checklist
E. Enable Intelligent Document Automation
正解：B,D,E
解説: (Topexam メンバーにのみ表示されます)

質問 7：
A Public Sector Organization (PSO) is seeking to improve how they manage us community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UL. In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?
A. Enable Web-to-Lead
B. Customer Community Plus Licenses
C. Enable Chatter
D. Migrate Users to Lightning Experience
E. Customer Community Licenses
正解：C,D,E
解説: (Topexam メンバーにのみ表示されます)