ServiceNow CSA 問題集

質問 1：
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?
A. Load Data, Create Transform Map, Run Transform
B. Select Data Source, Schedule Transform
C. Define Data Source, Select Transform Map, Run Transform
D. Select Import Set, Select Transform Map, Run Transform
正解：D

質問 2：
On the Form header, which icon do you use to access form templates?
A. More Options {...)
B. Pages
C. Stamp
D. Paperclip
正解：A

質問 3：
When importing spreadsheet data into ServiceNow, what is the first step in the process?
A. Select Import Set
B. Create Import Set
C. Set Coalesce
D. Run Data Scrubber
E. Define Data Source
正解：B

質問 4：
What Is the purpose of the Fitter navigator In the Application Navigator?
A. Quickly navigate to applications and modules
B. List applications In order of Top Requests
C. Filter applications in order of use
D. Collapse and expand applications
正解：D

質問 5：
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?

A. The manager is not a member of the Network and Hardware groups.
B. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
C. The manager does not have the itil role.
D. The Assignment Group manager field is empty.
E. The manager is not a member of the Service Desk group.
正解：E
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Which one statement correctly describes Access Control rule evaluation?
A. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
B. If more than one rule applies to a row, the older rule is evaluated first
C. Rules are evaluated using roles. The role with the most permissions evaluates the rules first
D. Rules are evaluated from the general to the specific, so a table rule must be active to continue
正解：D

質問 7：
A customer wants to use a client script to validate things on a form m order to make sure the submission makes sense. What type of client script would you recommend to meet this requirement?
A. onSubmit()
B. onUpdate()
C. onLoad
D. onSubmission()
正解：A

質問 8：
Which are states that you can make a field on a form using UI Policy?
A. read-only
B. Mandatory
C. write-only
D. Empty
E. Hidden
F. Necessary
正解：A,B,E