Salesforce CRT-402 問題集

質問 1：
Universal Containers wants to track installation information once it container has been purchased on a custom object.Sales reps should have visibility of all the installation with their opportunities.
visibility of all the installations associated with their opportunities.
What kind of relationship should this new object have to the Opportunity?
A. Lookup
B. Hierarchical
C. Many to Many
D. Master-Detail
正解：C

質問 2：
Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users to see within Salesforce.
In which three ways can an app builder troubleshoot this issue?
Choose 3 answers
A. Review the Contact record and ensure it is linked to an Account.
B. Confirm whether Default Organization-Wide Sharing Settings provide access to the Account.
C. Create an Account Sharing Rule to give the users access to all records.
D. Create a new Contact and have the users try again.
E. Verify the users with the issue have access to the Contact object.
正解：A,B,E

質問 3：
The appbuilder needs to change the data types of new custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?
A. Changing the data type of a field used in a report from a text to an encrypted field
B. Changing the data type of a field used in lead conversion from number to text
C. Changing the data type of a field used in an apex class from number to text.
D. Changing the data type of a field used as an external id from number to text.
正解：D

質問 4：
The VP of Sales at Universal Containers has askedthe app builder to let sales reps create opportunity records directly from the account, with a number of fields pre-populated.
Which feature should the app builder use to allow users to create the opportunity?
A. Acustom button
B. A quick action
C. A default action
D. A custom link
正解：B

質問 5：
What should an app builder consider when choosing a template for a new Lightning record page?
A. The template is unable to be changed after the initial save.
B. Select a new template for each type of device users use to view the record page.
C. A Page structure will automatically adapt to the device being used to view the record page.
D. To view the record page, users need "View All Data" permissions for the object.
正解：C

質問 6：
Universal Containers wants sales reps to get permission from their managers before deleting Opportunities, What can be used to meet these requirements?
A. Process Builder with Submit for Approval action.
B. Approval Process with Time-Dependent Workflow action.
C. ApprovalProcess with a triggered Flow process.
D. Two-step Approval Process.
正解：D

質問 7：
A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field?
A. Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security
B. Update the custom field's Field Level Security in setup to allow the agent read-only access to the field.
C. Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent
D. Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.
正解：D

質問 8：
Universal Containers uses Contracts for agreements withcustomers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.
Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales repfrom making changes to the record while it is being approved?
Choose 2 answers
A. Create an approval process on the Contract object and set the field for 'Next Automated Approver Determined By' as Manager'.
B. Create an approvalprocess on the Contract object with one step for each sales manager that sets the approver as the director.
C. Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed.
D. Create an approval process on the Contract object with criteria set on a second approval step set as
'Amount__c > 10,000' and set the approver as director.
正解：A,B