CRT-251の無料問題集（188題）、CRT-251認定試験参考書

Salesforce CRT-251 問題集

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試験コード：CRT-251

試験名称：Salesforce Certified Sales Cloud Consultant

最近更新時間：2025-04-28

問題と解答：全188問

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質問 1：
Universal Containers has implemented a lead qualification process that uses a lead scoring formul a. Upon review, many of the converted leads with the highest scores had little interest in making a purchase.
Which modification to the current lead qualification process should a consultant recommend?
A. Increase points for actions that Indicate Intent.
B. Include a measure for the number of marketing touches.
C. Evaluate each record against the target marketing persona.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Cloud Kicks has a Web-to-Lead form on its website. Following an update to the form to add new picklist values, some leads are routing to the default lead owner.
What should the consultant validate when troubleshooting the issue?
A. Picklist values are included in only one rule entry.
B. The picklist values are part of Lead assignment rule criteria.
C. A new web-to-lead form needs to be created to reflect the new picklist values.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Cloud Kicks (CK) has hired a consultant to help enhance its current Salesforce implementation.
What should the consultant do first to help CK meet its business requirements?
A. Design the architecture.
B. Conduct discovery sessions.
C. Define the solution.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list.
Which solution should the consultant recommend?
A. Import the list as new Leads and map the Campaign during import.
B. Import the list as new Leads and update the Lead Source to "Purchased Lead".
C. Import the prospects as Contacts and assign them to Accounts.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 5：
A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud implementation.
What should the consultant do during the planning stage to ensure a successful implementation?
A. Identify which Salesforce features and functions to use.
B. Define goals, metrics, project schedule, and sales processes.
C. Design a prototype of the suggested solution.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
The sales team at Cloud Kicks has been late meeting project deadlines and missed multiple meetings.
What should the consultant recommend to the project manager?
A. Bring additional resources from the consulting firm to the project.
B. Revisit the communication plan and set up more frequent check-ins.
C. Confirm that the statement of work (SOW) Is realistic.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 7：
A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Sales Cloud. The admin for the previous system is enthusiastic about Sales Cloud and driving the objectives of the implementation, but end users have expressed dissatisfaction about moving to a new platform.
How should the consultant determine and validate their approach with end users?
A. Interview top-level executives to understand the Sales Cloud key performance indicators (KPIs) for end users.
B. Conduct a technical review of Sales Cloud with developers to evaluate solutions for end users.
C. Enlist the help of a champion to ensure that Sales Cloud is meeting end user needs.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 8：
Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display.
What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?
A. Move the invoice related list to a separate tab on the record page and communicate the change to users.
B. Convert the Invoice master-detail into a lookup relationship and tell the users it Is a required field.
C. Enable indexing on all visible fields on the Invoice related Iist and create a training plan for the users.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 9：
A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.
What should the consultant recommend to allow Account owners to selectively share an Account's Contacts with Opportunity owners?
A. Add Opportunity owners to the Account Team and configure Contact sharing.
B. Transfer Contact ownership from themselves to the Opportunity owner.
C. Add Opportunity owners to the Opportunity Team and configure Contact sharing.
正解：A
解説: (Topexam メンバーにのみ表示されます)

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Salesforce CRT-251 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Opportunity Management: This domain evaluates the proficiency of Salesforce Consultants in managing sales opportunities within Salesforce. It includes following custom paths, planning product schedules, and organizing products, price books, and quotes.
トピック 2	Introduction and Overview: This section of the exam measures the skills of Salesforce Cloud Consultants and covers the foundational aspects of Salesforce implementation. It includes conducting introductions, reviewing exam objectives, and following the Sales Cloud Fast Path. Candidates will discuss implementation strategies and understand the value of business analysis in the Salesforce ecosystem. A key skill measured is the ability to align Salesforce implementation with business objectives.
トピック 3	Sales Productivity: This domain assesses the skills of Salesforce Account managers in leveraging Salesforce features to enhance productivity. It covers integration with Outlook and Gmail, navigation of the Lightning Sales Console, and familiarity with Salesforce Mobile.
トピック 4	Campaign and Lead Management: Sales Cloud Consultants are the target audience for this section, which examines campaign influence, the campaign lifecycle, and lead conversion processes. It also covers assessing lead data quality and reporting on leads.
トピック 5	Integration and Data Management: This section measures the competencies of Salesforce Administrators in managing data and integrations within the platform. It covers data migration steps and tools, handling large data volumes, and determining integration options. Candidates will also be assessed on their ability to capture external IDs, harness skinny tables, and improve report performance.

参照：https://trailhead.salesforce.com/help?article=Salesforce-Certified-Sales-Cloud-Consultant-Exam-Guide

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