Salesforce CRT-251 問題集

質問 1：
The sales manager at Cloud Kicks has proposed that the consultant hold a discovery meeting with 250 employees who use Sales Cloud currently to gain information to improve adoption.
Which approach should the consultant recommend to the sales manager to meet this goal efficiently?
A. Ask all employees to email their ideas and feedback to the consultant.
B. Send a survey to all employees asking for a list of desired changes.
C. Meet with a large group of employees to listen to their feedback.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Northern Trail Outfitters (NTO) finished implementing Sales Cloud for a mid-market sales team. Sales management wants to track data completeness.
Which common metric should the consultant recommend that NTO use to measure core Sales Cloud data?
A. Record Count
B. Field Usage
C. User Adoption
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
As part of a Sales Territories implementation, Cloud Kicks wants the user to manually search for a territory in an active territory model and assign it to opportunities.
Which approach should the consultant recommend to meet this requirement?
A. Enable sharing access to the Account to assign any active territory to opportunities.
B. Use default Sales Territories to assign any active territory to the opportunity.
C. Update the profile with the Manage Territory permission.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Cloud Kicks (CK) has recently rolled out Sales Cloud. CK uses an enterprise resource planning (ERP) system as its system of record for customer dat a. When an account has its first Closed Won opportunity, the ERP system should be updated immediately from the account and opportunity records.
Which option should the consultant recommend to meet the requirement?
A. Script the ERP to call a Flow endpoint every 5 minutes to fetch newly won opportunities and their related accounts.
B. Implement Platform Events to publish Opportunity wins to the ERP, which will call back for opportunity and account Information.
C. Create an Accounts with Opportunities report filtered on Opportunities won today that the ERP can subscribe to.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?
A. The user is a member of an Account Team with Read/Write access on Opportunities.
B. Sharing rules for Opportunities are set to a public group for managers.
C. Some opportunities associated with these accounts are owned by other users.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Access to Opportunities at Cloud Kicks should be restricted.
Sales users should only have access to two categories of Opportunities:
* Opportunities they own
* Opportunities that are tied to accounts they own
Which action should a consultant take to meet the requirement?
A. Set Opportunity access on the role to View All Opportunities associated with the owner's accounts.
B. Set organization-wide defaults for Accounts and Opportunities to Private.
C. Set organization-wide defaults for Accounts and Opportunities to Public Read- Only.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 7：
At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to 'Controlled by Parent'.
Which solution should the consultant recommend to share Contacts?
A. Set up Account Teams with defaults for each sales rep.
B. Add the Sharing button to the page layout so sales reps can share Contacts.
C. Change the Contact OWD to Private and create sharing rules to grant visibility.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 8：
A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud implementation.
What should the consultant do during the planning stage to ensure a successful implementation?
A. Identify which Salesforce features and functions to use.
B. Define goals, metrics, project schedule, and sales processes.
C. Design a prototype of the suggested solution.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 9：
Cloud Kicks wants to measure the adoption of its Sales Cloud rollout.
Which key performance indicator (KPI) should the consultant recommend?
A. Number of Community Contacts added In the last year
B. Number of User logins in the last month
C. Number of Opportunities Closed Lost In the last month
正解：B
解説: (Topexam メンバーにのみ表示されます)