Salesforce CRT-251 問題集

質問 1：
Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes.
Which steps should the consultant perform to maintain data integrity?
A. Merge data from the existing Sales Cloud org into UC's Sales Cloud org, migrate email alerts, approval processes, and then users.
B. Insert users and migrate email alerts and approval processes into UC's Sales Cloud org.
C. Use the Sales Cloud clone feature to migrate email alerts and approval processes into UC's Sales Cloud org.
正解：B

質問 2：
Cloud Kicks uses Salesforce to manage business Accounts and Person Accounts. The sales director wants to associate Person Accounts to business Accounts and/or Contacts.
Which approach should the consultant recommend to meet these requirements?
A. Create a custom lookup from Account to Contact.
B. Create a junction object between Account and Contact.
C. Use the Contacts to Multiple Accounts feature.
正解：C

質問 3：
The sales director of retail products at Cloud Kicks wants to allow sales reps to clone orders to avoid repetitive tasks.
Which guideline should a consultant consider when cloning an order with products?
A. A cloned order must have a later end date from the associated contract.
B. A cloned order's start date must fall between the associated contract's start and end dates.
C. A cloned order must be associated with the same contract as the original order.
正解：B

質問 4：
Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.
Which option should the consultant recommend?
A. Release Matrix
B. Release Notes
C. Release in a Box
正解：C

質問 5：
Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later.
What should a consultant do to ensure clean leads for the marketing reps?
A. Run a duplicate job with a Matching Rule.
B. Create a Validation Rule to find duplicates.
C. Create a formula field on Lead for duplicates.
正解：A

質問 6：
Universal Containers has a large amount of data that currently lives in a system outside of Sales Cloud. Users need to see a subset of this data.
Which consideration should the consultant take into account?
A. Salesforce Connect should be used with on-premises data systems.
B. Salesforce Connect External Objects count against the limit of custom objects.
C. Salesforce Connect allows real-time access to current data.
正解：C

質問 7：
The Cloud Kicks pipeline and forecasting reports are inaccurate because sales reps are creating opportunities after they are already closed won. Sales management wants visibility into how often the sales reps are creating these types of opportunities.
Which solution should the consultant recommend?
A. Implement automation to update the opportunity to the first stage in the sales process.
B. Run the Opportunity Pipeline standard report to view the upcoming opportunities by stage.
C. Configure a report that displays opportunities that have an earlier closed date then created date.
正解：C

質問 8：
A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account.
Which recommendation meets this requirement?
A. Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.
B. Reference the revenue totals on the parent accounts in the Account Hierarchy view.
C. Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.
正解：A

質問 9：
What is a consideration when enabling Multiple Currencies?
A. If any issues arise during implementation, Multiple Currencies can be disabled.
B. When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.
C. Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multiple currencies reporting.
正解：B