ISQI CPUX-F 問題集

質問 1：
Usability inspections are carried out by:
A. Solely by users themselfes
B. By any participant ready for the task
C. Solely by user experience professionals
D. By those that decided the requirements
E. Only by IT-professionals
F. By either users or experienced professionals
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 2：
16. Which two of the following relate to the user experience of a train travel website but not to its usability:
A. Users frequently mention that they like the layout of the website
B. The website has not been optimised for mobile phones, and users get frustrated and annoyed as they try to fill text fields in
C. Pop-ups regularly appear over the text, leading users to become angry and frustrated
D. Tickets bought online do not need to be printed out. Users are able to scan their confirmation emails at the ticket barrier - this removes the worry for users who are concerned about losing their tickets
E. The data strip on tickets bought from the website cannot be read by machines at the ticket barriers, forcing customers to queue up to have their ticket checked manually
F. If a session times out the user does not find out until they have submitted all of their contact and payment information. They then have to start all over again
正解：A,C

質問 3：
Which three of the following deliverables are created during the activity "Understand and specify the context of use"?
A. Low-fidelity prototype
B. User needs
C. As-is scenarios
D. Personas
E. User requirements
F. Description of the context of use
正解：C,D,F
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Choose three true statements on story boards.
A. A sequence of visual frames illustrating the interplay between a user and an envisioned interactive system.
B. Low-fidelity prototypes are based on use scenarios and storyboards.
C. A storyboard is a comic book style representation of a use scenario.
D. Storyboards can NOT be used to illustrate a current user experience.
E. The purpose of a storyboard is NOT similar to the purpose of a use scenario.
F. A storyboard mainly depicts personas as illustrations
正解：A,B,C

質問 5：
Fill in the blanks:
The primary purpose of a prototype is to serve as the basis for a________ often a__________.
正解：
1. usability evaluation, 2. usability test

質問 6：
Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.
正解：
1. focus groups

質問 7：
11. Your colleague, Debbie, is planning interviews with users of a restaurant review website. Debbie shows you the interview questions she has written so far and asks you to comment on them.
Which two of Debbie's interview questions are leading?
A. "Do you like the amazing colours on the website?"
B. ''Do you have any suggestions for how this website should be financed?"
C. "What do you think of the instructions on the website?"
D. "Yesterday I interviewed a user who had a great idea. He suggested that reviewers should enter a code printed on their bill before they were allowed to enter a review; this would ensure that only people who had actually visited the restaurant submitted reviews. What do you think of this idea?"
E. "Have you ever visited London? If so, please tell me about some of your favourite places in London and some of the restaurants you have visited"
F. "Have you ever used a restaurant review website before?"
正解：A,D

質問 8：
Which one of the following statements best describes a user group?
A. A collection of personas whose personal characteristics and context of use with respect to the interactive system are similar or identical
B. A description of a fictitious but realistic group of users and what they intend to do when using an interactive system
C. A description of a group of users and what they want to do when using the interactive system
D. Agroup of participants in a focus group whose personal characteristics and context of use with respect to the interactive system are similar or identical
E. A group of users whose personal characteristics and context of use with respect to the interactive system are similar or identical
F. Agroup of participants in a usability test whose personal characteristics and context of use with respect to the interactive system are similar or identical
正解：E

質問 9：
Pick which are subtasks:
A. Enter the password
B. Book a flight
C. Rent a car
D. Register on a car rental website
E. Cancel a car rental reservation
F. Log in to a car rental website
正解：D,E
解説: (Topexam メンバーにのみ表示されます)