NAHQ CPHQ 問題集

質問 1：
Prior to implementing a new patient service, the healthcare quality professional should recommend
A. performing just-in-time staff safety training.
B. conducting a root cause analysis (RCA).
C. developing a safety monitoring checklist.
D. initiating a failure modes and effects analysis (FMEA).
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Which of the following characteristics best describes a learning organization?
A. passion, quality control, intolerance of disruptive thought
B. adaptability, systems thinking, willingness to challenge assumptions
C. compliant, data rich, committed support of the organization's leader
D. scholarship, valued autonomy, fiscal discipline
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Based on the chart below, which of the following should be addressed first?
A. pain and constipation
B. pain, constipation, PCP unavailable, and nausea
C. pain, constipation, PCP unavailable, nausea, and vomiting
D. pain, constipation, and PCP unavailable
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 4：
A team has completed several tests of change and has arrived at a recommendation. In order to facilitate change, which of the following should occur first?
A. Present action plan to leadership.
B. Verify data for accuracy.
C. Conduct a cost analysis.
D. Initiate the Shewhart cycle.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 5：
A patient safety manager is asked to recommend the best action to reduce medication errors at a hospital.
Which of the following is the most appropriate next step?
A. Ask the unit managers to counsel staff following medication errors.
B. Drill down on the data to identify trends before making recommendations.
C. Re-educate the nursing staff on correct medication administration procedures.
D. Conduct research on implementation of a bar code medication administration system.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
During a recent code blue situation at an organization, there was a delay in administering the defibrillator's shock, A root cause analysis found the delay was due to the fact that defibrillator pads available on the unit were not compatible with the unit's defibrillator Which of the following applications of human factors engineering could have prevented this delay?
A. checklists
B. forcing functions
C. resiliency efforts
D. usability testing
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 7：
Recognition of the formal and informal structure of an organization is necessary when implementing a quality improvement program because
A. organizational structure should have low variability.
B. informal leaders can be influential.
C. teams need to be self-directing.
D. quality improvement programs must consult all levels before recommending policies.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 8：
A healthcare organization wishes to develop an education plan for quality and patient safety. Based on adult learning principles, the planned education Is most likely to be effective when
A. training is provided by a subject matter expert, attendees have opportunities to ask questions, and written materials are provided.
B. the program Is designed for delivery at the department level, staff are recognized for attendance, and written competency tests are administered.
C. the content Is designed to meet accreditation standards, the training Is highly encouraged, and learners are allowed to obtain on-demand training.
D. there is opportunity for active participation, staff members recognize a need to learn, and the material is presented in a logical progression.
正解：D
解説: (Topexam メンバーにのみ表示されます)