IBM C9550-275 問題集

質問 1：
A company needs the BPM analyst to provide a business value and impact assessment to only proceed with processes that align with their corporate strategy. The company's corporate strategy is to begin with small quick win pilots that require low effort and low impact and then scale to large programs that are low effort and high impact.

In the exhibit below, which quadrants contain the processes the BPM analyst should recommend?
A. Top right, top left
B. Bottom left, top left
C. Top right, bottom right
D. Bottom right, top left
正解：B

質問 2：
A BPM analyst has built the following process diagram during a process discovery workshop.

Each activity noted above will have a separate Coach displayed in IBM Business Process
Manager V8.0. How would the BPM analyst adjust the diagram to capture this requirement while adhering to best practices for proper process modeling granularity?
A. Add a separate swimlane for each activity in the Developer swimlane.
B. Combine the Developer's 3 activities into a sub-process.
C. Add a separate milestones for each activity in the Developer swimlane.
D. Color each activity with a different color to indicate separate Coaches.
正解：B

質問 3：
On a project, the BPM analyst defined the following to identify the Key Performance Indicator (KPI):
The goal of the project was to improve the efficiency of the process.
The concern was that the process was not fast enough.
The Critical to Quality (CTQ) was the speed of the process.
The client was interested in the cycle time of the process.
The time stamps at the beginning and at the end of the process are captured.
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Which step did the BPM analyst fail to perform in identifying the KPI?
A. Know the client's Service Level Agreements (SLAs)
B. Know the client objectives
C. Know the process decision makers
D. Know how to define the client's KPI
正解：C

質問 4：
During a process discovery session, the business subject matter experts (SMEs) and the
BPM analyst have created the following process for a "3rd Party Grant Writing Process":

The business subject matter experts (SMEs) insist that the review after the "Develop"
activities will be completed outside of the process platform. The process platform will be alerted that the reviews are complete and the process should proceed to the "Archive" activities".
How should the BPM analyst adjust the process so that the business requirements can be captured and a BPM Developer can have enough information to build an executable process?
A. Add a system swimlane and a message event to receive the review message (placed in new swimlane and the "Review" milestone)
B. Add a swimlane to the process diagram for a "Reviewer" role and an activity to accept the reviews (placed in new swimlane and the 'Review' milestone)
C. Combine the "Review" milestone and the "Archive" milestone into "Review and Archive"
D. Insert an Exception event on the process flow between "Complete Grant" and 'Email and Save Grant'
正解：A

質問 5：
During process discovery, the business subject matter experts (SMEs) make the following statement about how the process starts: "Today, our users access the database that stores new orders and copy that information manually onto a request form. This form is passed from one participant to another during the process. In our future state, we would like IBM Business Process Manager V8.0 to connect to the database directly, so that we don't have to manually create our request forms." The IT representatives from the client indicate that this should be possible. How should the BPM analyst respond to this?
A. Inform the business SMEs that this is not possible as the process must start with a Human Task.
B. Defer this discussion for the BPM developers.
C. Capture that the process should start systematically and identify high level inputs to the process.
D. Gather all the technical details for this integration.
正解：C