IBM C9550-275 問題集

質問 1：
A company needs to improve their hiring process using a Business Process Management System (BPMS). Currently, their hiring manager writes a free form email regarding a new open position and sends it to the HR manager for approval. The hiring manager wants to standardize this activity using a BPMS. How should the BPM analyst define this user story?
A. As a Hiring Manager, I want to complete the hiring request form and submit the form to the HR Manager, so that the HR Manager can review my request and make a decision on filling this position.
B. As a BPMS, I want to provide an electronic form instead of a document so that the data can be saved and retrieved for reporting purposes.
C. As a BPMS, I want to provide an electronic form to the Hiring Manager, so that the Hiring Manager can complete the request.
D. As a Hiring Manager, I want to have a user interface with all the fields necessary to complete the hiring request form, so that I can avoid using a word document.
正解：A

質問 2：
A BPM analyst is helping to identify and select the appropriate solution for process improvement in a large BPM project. What are the business levers the BPM analyst should focus on?
A. Process, Data, Organization and People
B. Policy, Data, Organization and People
C. Process, Technology, Organization and People
D. Policy, Technology, Organization and People
正解：C

質問 3：
A BPM analyst is modeling the process for acquiring membership at a club. The analyst interviewed the front office supervisor, who provided the following description of the first activity "Enter Application":
"One of our receptionists receives a paper application from the potential client, an applicant. The receptionist first looks up the client's name and address to see if it exists in our system, then enters the information from the paper application into the system, and assigns a membership number to the application. When the application entry is complete, the receptionist sends it to the manager for an initial review."
The BPM analyst has created the discovery map in Blueworks Live and now needs to enter information from the above description into the Details fields for the activity "Enter Application".
For the activity "Enter Application", what are the Inputs and Outputs?

A. Option A
B. Option C
C. Option D
D. Option B
正解：A

質問 4：
A BPM analyst needs to make a change to the connections in the following process diagram. The order of activities needs to be changed so that "Grind Beans" is followed by "Brew Coffee". "Heat Milk" will come last after "Brew Coffee".

How should the BPM analyst make this change to the connection?
A. Click on the connection between "Grind Beans" and "Heat Milk" and drag the connection arrow to "Brew Coffee".
B. Click on the "Brew Coffee" activity and drag it onto the connection between "Grind Beans" and "Heat Milk"
C. Click on the "Grind Beans" activity and drag it onto the connection between "Heat Milk" and "Brew Coffee"
D. Click on the connection between "Heat Milk" and "Brew Coffee" and drag the connection arrow to "Grind Beans"
正解：B

質問 5：
How does implementing the playback methodology in a BPM project reduce the risk of building unwanted products?
A. Solution administrators give estimates of system performance.
B. Business users are minimally involved in the BPM project.
C. All requirements of the project are completed in one release.
D. Immediate feedback during development provides ability to change direction.
正解：D