IBM C9550-275 問題集

質問 1：
A company needs to improve their hiring process and hired a BPM analyst to map the current state. During the discovery session, the business subject matter experts (SMEs) indicate to the BPM analyst that the hiring request is reviewed by both the human resource admin and the human resource manager. How should the BPM analyst document the participant role for this activity?
A. Assign the manager as the participant since the admin reports to the manager.
B. Break the "Review" task into separate tasks and define who does what.
C. Assign the admin as the participant since the admin is paid less.
D. Pick either the admin or the manager and assign the "Review" task to that role.
正解：B

質問 2：
A BPM analyst is reviewing the playback types. What is the first playback that identifies participant roles?
A. Playback 0
B. Playback 2
C. Playback 3
D. Playback 1
正解：A

質問 3：
A BPM analyst needs to define user stories for development. What information does the BPM analyst need to know about user stories? User stories:
A. with less business value must not be defined since they are not going to be developed.
B. contain all required implementation details needed by developers.
C. focus on what is required and not on how the requirements are met.
D. support waterfall development and are completely defined before development begins.
正解：C

質問 4：
A BPM analyst needs to make a change to the connections in the following process diagram. The order of activities needs to be changed so that "Grind Beans" is followed by "Brew Coffee". "Heat Milk" will come last after "Brew Coffee".

How should the BPM analyst make this change to the connection?
A. Click on the connection between "Grind Beans" and "Heat Milk" and drag the connection arrow to "Brew Coffee".
B. Click on the "Brew Coffee" activity and drag it onto the connection between "Grind Beans" and "Heat Milk"
C. Click on the "Grind Beans" activity and drag it onto the connection between "Heat Milk" and "Brew Coffee"
D. Click on the connection between "Heat Milk" and "Brew Coffee" and drag the connection arrow to "Grind Beans"
正解：B

質問 5：
A company needs to improve their hiring process using a Business Process Management System (BPMS). Currently, their hiring manager writes a free form email regarding a new open position and sends it to the HR manager for approval. The hiring manager wants to standardize this activity using a BPMS. How should the BPM analyst define this user story?
A. As a Hiring Manager, I want to complete the hiring request form and submit the form to the HR Manager, so that the HR Manager can review my request and make a decision on filling this position.
B. As a BPMS, I want to provide an electronic form instead of a document so that the data can be saved and retrieved for reporting purposes.
C. As a BPMS, I want to provide an electronic form to the Hiring Manager, so that the Hiring Manager can complete the request.
D. As a Hiring Manager, I want to have a user interface with all the fields necessary to complete the hiring request form, so that I can avoid using a word document.
正解：A