IBM C2180-275 問題集

質問 1：
A BPM analyst is defining a mortgage loan approval process where the Business Process Management System (BPMS) will get the credit score of the applicant from the Credit Bureau and validate if the loan can be approved for the applicant. The BPM analyst must add this activity:
A. to a System Lane.
B. to both a Human Participant and System Lane.
C. to a Human Participant Lane who had the prior task.
D. as an Ad-Hoc Event.
正解：A

質問 2：
Which kind of change is considered a business level change as opposed to a cultural level change?
A. Increase transparency
B. Strengthen accountability
C. Improve collaboration across boundaries
D. Eliminate unnecessary work
正解：D

質問 3：
A BPM analyst is creating a process model for requesting a renovation permit. The BPM analyst is using the following description of the first activity: "One of our municipal office clerks receives a paper permit application from the local resident, an applicant. The clerk first looks up the resident's name and address in our system, then enters the information from the paper application into the system, and assigns a temporary permit number to the application. When the application entry is complete, the clerk sends it to a manager to assign it to an adjudicator." Which name should the BPM analyst use for the first task that accurately describes the activity and follows recommended naming conventions?
A. Lookup name, create application, assign number, and send it to the manager
B. Clerk Receive and Enter Application
C. Application Entry
D. Create Application
正解：D

質問 4：
During a playback session, a business user asks the following question: "Once a task is assigned to a user, can the task be reassigned to another user?" Which one of the following responses is a valid response by a BPM analyst?
A. Yes, reassignment is possible dependant upon the role of the user.
B. Yes, a user can reassign their task to any other user.
C. No, once a task is assigned to a user the task must be completed by the user.
D. No, assignment must be built into the system.
正解：A

質問 5：
A company needs to improve their hiring process and has requested a BPM analyst to define a future state process. After analyzing the current state process, the BPM analyst found many opportunities for improvement which could lead this initiative into a 5 year project. How should the BPM analyst map the future state process?
A. Build a roadmap of processes for all releases in the next 5 years by categorizing the opportunities into individual releases.
B. Map a short term process which includes only low effort opportunities.
C. Build a short term and a long term future state process road-map through prioritization of the opportunities.
D. Map one single process which includes all improvement opportunities.
正解：C