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Salesforce B2B-Solution-Architect 問題集

B2B-Solution-Architect

試験コード:B2B-Solution-Architect

試験名称:Salesforce Certified B2B Solution Architect Exam

最近更新時間:2025-01-19

問題と解答:全112問

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質問 1:
Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers
A. Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.
B. Track Adoption Rateswithin the Lightning Usage, and monitor a change in metrics within existing reports and dashboards.
C. Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.
D. Provide the CIO a list of the User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.
正解:B,D
解説: (Topexam メンバーにのみ表示されます)

質問 2:
Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamlesscustomer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.
What should a Solution Architect recommend to meet UC's business requirements?
A. Phase 1: Sates Cloud -- Phase 2: B2BCommerce -- Phase 3: Salesforce Field Service
B. Phase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: B2B Commerce
C. Phase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3B2B Commerce
D. Phase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: B2B Commerce
正解:B
解説: (Topexam メンバーにのみ表示されます)

質問 3:
AW Heat &. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service offerings.
How should the Solution Architect arrange the roadmap to implement the company's stated priorities?
A. Start with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud.
B. Fast-track Service Cloud followed by Sales Cloud,Revenue Cloud, and, later, Experience Cloud.
C. Develop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start.
D. Start with Service Cloud and Revenue Cloud,followed by Experience Cloud and, later, Sales Cloud.
正解:A
解説: (Topexam メンバーにのみ表示されます)

質問 4:
After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has someconcerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs. There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard atthe end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.
Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?
Choose 2 answers
A. Given that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.
B. The CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.
C. The Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.
D. The CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.
正解:B,C
解説: (Topexam メンバーにのみ表示されます)

質問 5:
During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.
Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?
Choose 2 answers
A. Create recurring office hours for end usersto call in to speak directly with the Solution Architect.
B. Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.
C. Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.
D. Suggest that the executive team tie performance metrics to Salesforce usage.
正解:B,C
解説: (Topexam メンバーにのみ表示されます)

質問 6:
Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.
Which three recommendations should a Solution Architect suggest to migrate to the new application in the most efficient manner?
Choose 3 answers
A. Use Deferred Sharing Calculations to avoid record sharing calculations during data migration.
B. Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch.
C. Migrate all complaint records m the Case object to provide a 360-degree customer view.
D. Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system.
E. Migrate archived data to Heroku and active and semi-active data to Salesforce.
正解:A,D,E
解説: (Topexam メンバーにのみ表示されます)

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Salesforce B2B-Solution-Architect 認定試験の出題範囲:

トピック出題範囲
トピック 1
  • Design: This topic guides B2B Solution Architects in defining technical and functional solutions that adhere to Salesforce standards, ensuring alignment with business objectives. It includes recommending Salesforce or AppExchange solutions, assessing design options and risks, and facilitating stakeholder acceptance of design documents. The topic also focuses on selecting the best methods for integrating multi-cloud data.
トピック 2
  • Operationalize the Solution: In this topic, B2B Solution Architects focus on enabling stakeholders to manage and optimize implemented solutions through updated documentation, training, and centers of excellence. The topic also addresses identifying opportunities for continuous improvement to maximize business benefits and adoption strategies for sustained success.

参照:https://trailhead.salesforce.com/help?article=Salesforce-Certified-B2B-Solution-Architect-Exam-Guide

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