Salesforce B2B-Solution-Architect 問題集

質問 1：
Universal Containers (UC) wants to implement a Salesforce multi-cloud solution that includes CPQ, B2B Commerce, and Sales Cloud. UC wants to use as much of Salesforce's core capabilities as possible for its cart-to-quote customer journey. The order fulfillment process is managed separately in a third-party ERP.
Which two considerations should a Solution Architect keep in mind when thinking about data flows?
Choose 2 answers
A. All data points on products should be mapped and replicated between CPQ and B2B Commerce.
B. Cart and Order record owners are mapped to Quote and Quote Line record owners.
C. Product and Pricing are set up with CPQ as the source of record.
D. The source for the data feed to ERP is the CPQ Order object.
正解：C,D
解説: (Topexam メンバーにのみ表示されます)

質問 2：
AC Computers is launching a new subscription bundle service and plans to primarily sell through direct sales and a website storefront for existing customers. Direct Sales needs the ability to configure complex deals and manage subscription. Existing customersneed the ability to initialize a request for additional products and services from the storefront and seamlessly send the request directly to Sales to finalize the quote.
Which three recommendations should a Solution Architect make to meet these business requirements?
Choose 3 answers
A. Salesforce Order Management
B. CPQ B2B Commerce Connector
C. Salesforce CPQ
D. B2B Commerce
E. Salesforce Billing
正解：B,C,D
解説: (Topexam メンバーにのみ表示されます)

質問 3：
AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?
A. Place all training materials on the home page so users can find them easily.
B. Record hour-long pieces of training for each job role so users can review on their own time.
C. Break down training materials into quick reference guides for job-specific functions.
D. Ensure each team has a Salesforce champion that can provide one-on-one training.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Northern Trail Outfitters (NTO) has a large product catalog containing about 1 million products mastered inside an external PIH system. In itsfirst Salesforce implementation, NTO implemented Salesforce CPQ as its mam tool of ... to configure and quote, in conjunction with a nightly batch integration from its PIM to bring over all products, with pricing also being maintained inside of CPQ.
As partof its new fiscal year initiative, NTO would like to introduce a digital sales channel to its customers to allow for a traditional ecommerce serf-service experience, and has decided to use its own custom-built solution as a way to accomplish this. One ofthe mam requirements for this custom ecommerce solution is that it must integrate into CPQ in order to present the same entitlements for pre-negotiated contracts that were created in CPQ.
Which two suggestions should a Solution Architect recommend as a starting point to meet NTO's need of effectively integrating both applications together?
Choose 2 answers
A. Use MuteSoft to streamline the peering and product integration between the PIM, ecommerce, and CPQ.
B. Recommend an ETl tool to synchronize all product data between Salesforce CPQ, PIM, and the custom ecommerce tool.
C. Implement an external master Pricing database that can be cartedby both ecommerce and CPQ.
D. Harmonise the Pricing and Product structure of the custom ecommerce tool and CPQ to enable a streamlined integration.
正解：A,D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
A Solution Architect has been hired to help design and implement a quoting solution for AC Computers on Salesforce to support omni-channel selling. During discovery with the client, the Solution Architect learns AC Computers currently uses spreadsheets to manage its pricing and product catalog, which includes thousands of SKUs with a variety of attributes that determine pricing. The current quoting process is long and tedious because it requires a sales representative to find individual products and manually input that information into Salesforce.
The Sales team complains that they are spending too much time searching for the right product and Product Management is spending too much time trying to manage SKUs. AC Computers wants to move away from manual quoting processes and toward simplifying its product catalog.
Which recommendation should the Solution Architect make given the business requirements?
A. Create Products and Price Books m Salesforce for the current product catalog to streamline futurepricing and product catalog management; implement Salesforce Order Management and special pricing.
B. Create Products and Price Books in Salesforce for the current product catalog to streamline future pricing and product catalog management; implementSalesforce CPQ product catalog and guided selling.
C. Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce CPQ product catalog and guided selling.
D. Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce Order Management and special pricing.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.
Based on that criteria, which solution should the Solution Architect recommend to UC?
A. Set up scheduled flows to handleemail sending and tracking.
B. Recommend Marketing Cloud Personalization.
C. Recommend Marketing Cloud Account Engagement.
D. Develop a custom solution using scheduled Apex to send emails.
正解：C
解説: (Topexam メンバーにのみ表示されます)