Salesforce B2B-Solution-Architect 問題集

質問 1：
A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers
A. Speak to the business stakeholders to gather their suggestions for improvement.
B. Identify which system integrator did the previous implementation and ask them to document their work.
C. Examine the details of the current configuration to see how it is set up.
D. Work with the system administrator toidentify who has the most knowledge of the current configuration.
正解：C,D
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce productsincluding Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.
Which two features should a Solution Architect suggest to maintain these constraints?
A. Third-party ETL, Profiles
B. Apex Callouts, User Permissions Sets
C. Salesforce Connect, User Profiles
D. Salesforce Connect, User Permission Sets
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Towards the end of the discovery phase, the sales manager and subject matter experts raise a request to get hands-on experience with the solution as soon as possible. They want to ensure the requirements they provided are correctly built out inSalesforce. The project sponsor is unsure how that request may affect the schedule.
Which method should a Solution Architect consider in this scenario to validate the requirements during the build sprint without impacting the project timelines?
A. Ensurethe project sponsor reviews and signs off on the Functional Specification Document as an acknowledgment that what was built aligns with the original requirements.
B. Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script.
C. Give every end user the Functional Specification Document as their training materials and test them on the contents.
D. Run a User Acceptance Testing discovery session, based on the Functional Specification Document, to ensure the testing script meets the end users' needs.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 4：
What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that projectstakeholders are aligned with the project team on deliverables?
A. Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.
B. Define and document the business value map with project stakeholders to capture the value provided by the implementation.
C. Develop and present the business case to all project stakeholders before beginning the solution design and development phase.
D. Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.
Which three recommendations should a Solution Architect suggest to migrate to the new application in the most efficient manner?
Choose 3 answers
A. Use Deferred Sharing Calculations to avoid record sharing calculations during data migration.
B. Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch.
C. Migrate all complaint records m the Case object to provide a 360-degree customer view.
D. Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system.
E. Migrate archived data to Heroku and active and semi-active data to Salesforce.
正解：A,D,E
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Universal Containers (UC) is a global organisation that wants to establish a 628 Commerce site to meet changing customer expectationsand expand into new markets. These expectations include being able to self- serve 24x7 and get automated updates on orders. There are existing sales channels used at UC. Including a standard Sales team as well as a partner sales channel.
The sales leader met with a Solution Architect and shared that they want to grow their digital capabilities over the next 2 years. Time is of the essence and the sales leader needs to have the ecommerce solution in place as soon as possible to capture market share in new geographies before other competitors move in. The executive team has promised prompt access to key stakeholders as needed.
What is the appropriate next step 'or the Solution Architect?
A. Propose a set of high-level design options with architecture diagrams depicting thepotential elements of a solution that would meet the needs of the enterprise, including pros and cons to help the stakeholders make final decisions.
B. Recommend in iterative rollout strategy for one of the new geographies where B2B Commerce is first rolled out to secure first mover status, while theSolution Architect gathers more requirements around other capabilities and requirements, and then roll those out over subsequent phases.
C. Recommend discovery meetings with additional stakeholders to gather information on the functional and technical requirement across the sales and other functional areas, then provide a recommendation based on information gathered to deliver an MVP.
D. Propose the introduction of B2B Commerce and CPQ to address the key areas of need such as global commerce, complex pricing, quoting and discounting needs; highlight the key features 6r>a the alignment of the features to the needs outlined.
正解：B
解説: (Topexam メンバーにのみ表示されます)