Salesforce B2B-Solution-Architect 問題集

質問 1：
Universal Containers (UC) recently completed a successful implementation of B2B Commerce classic andsaw an immediate increase in both its customer experience ratings and overall bottom line due to the influx of sales through its commerce application. After this initial experience, UC decided to target its internal Sales team for the same successful outcome with Salesforce CPQ and Sales Cloud.
UC's requirements include that its internal Sales team be able to sell its current commerce catalog and expand this catalog to include even more products. In addition, UC wants to give its internal Sales team the ability to utilize CPQ's discounting functionality, along with approval rules for its Sales leadership team. Today, product and pricing is mastered in B2B Commerce and orders are fulfilled in the ERP.
What should a Solution Architect recommend when architecting a solution to meet UC's requirements?
A. The Product and Pricing data should be mastered in CPQ and integrated to B2B Commerce via Apex, and then finally integrated into the ERP via a middleware solution.
B. The Product and Pricing data should be mastered in B2B Commerce and integrated intoCPQ via REST API, and finally integrated to the ERP via SOAP API.
C. The Product data should be mastered inside B2B Commerce, while Pricing should be mastered inside CPQ. Both solutions should be integrated via Apex and then integrated to the ERP via SOAPAPI.
D. The Product and Pricing Data should be mastered in the ERP and then integrated into both B2B Commerce and CPQ via REST API.
正解：A
解説: (Topexam メンバーにのみ表示されます)

質問 2：
Universal Containers (UC) has its product and primary pricing in an ERP.For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce's multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.
The sales process is structuredso that the customers add products to the cart through the Storefront and request a quote from UC's sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting.
Where does UC house the system of record for its sales process?
A. Third-party data warehouse
B. Salesforce Sales Cloud
C. Salesforce B2B Commerce
D. Salesforce CPQ
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 3：
Universal Containers (UC) is concerned about potential data storage issues in Salesforce due to the Invoice, Order, and Inventory data that would be flowing infrom various on-premise legacy CRM and ERP applications. UC would like to view and occasionally report on this data on-demand for day-to-day operational processes and would prefer not to store the data in Salesforce due to data residency requirements.
Which recommendation should the Solution Architect make to meet this requirement?
A. Use Salesforce Orchestrator with MuleSoft to retrieve the data when it is needed.
B. Push the data into Salesforce and implement an archival strategy.
C. Write custom Apex code to retrieve the data in real time from external systems.
D. Re-architect the implementation using Salesforce Connect and external objects.
正解：D
解説: (Topexam メンバーにのみ表示されます)

質問 4：
Universal Containers (UC) has gone through the design phase of its large initiative involving multiple Salesforce clouds and is about to go into the build phase. The CIO would prefer to create an internal Center of Excellence (CoE) to implement the solution versus make a third-party organisation responsible for the entire build given that they have the talent internally to support the initiative.
Which two recommendations should a Solution Architect make toward creating a CoC?
Choose 2 answers
A. All development decisions will be made by internal resources.
B. It will be much more cost effective to create a CoE.
C. Documentation around the solution will not be a concern.
D. Knowledge of the solution will stay within the organization.
正解：A,D
解説: (Topexam メンバーにのみ表示されます)

質問 5：
Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce productsincluding Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.
Which two features should a Solution Architect suggest to maintain these constraints?
A. Third-party ETL, Profiles
B. Apex Callouts, User Permissions Sets
C. Salesforce Connect, User Profiles
D. Salesforce Connect, User Permission Sets
正解：D

質問 6：
Universal Containers (UC) currently utilizes Sales Cloud and ExperienceCloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud.
UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM inat all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?
A. Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.
B. Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.
C. Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.
D. Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.
正解：C
解説: (Topexam メンバーにのみ表示されます)