APMG-International AgilePM-Practitioner 問題集

質問 1：
Which Facilities stakeholder is MOST likely to be placed within the 'external' segment for the relocation work of the Operational delivery processes workstream?
A. The staff who will be communicating the timetable of activities to integrate Selco staff within the UniCo building.
B. The staff who have coordinated the user input on the layout and will be working with the designers to make amendments according to feedback.
C. The staff who have been contracted to move furniture and equipment within agreed timescales.
D. The UniCo security staff who will arrange the necessary physical accesses for the staff to gain entry to the new building.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 2：
The building has had all the old utility services removed and new wiring and plumbing is being installed during Evolutionary Development. On average there are four electrical and six plumbing contractors who are engaged for between a few days and a few weeks. They are finding it difficult to work round each other and to know who should be where. Some of the contractors have started to turn up late to the site.
Many floor boards have been lifted in preparation but it is not clear where the radiators are being situated or when each room is going to be worked on by the plumbers. The Chief Accountant, acting as Business Ambassador, is also alarmed that the electrical sockets are being installed in rooms in inaccessible locations.
Answer the following questions about motivating the contractor teams according to Agile Project Management.
How should the Project Manager encourage the resources to operate more successfully?
A. Hold a separate Daily Stand-up meeting for contractors only.
B. Facilitate a workshop with the Solution Development Team to establish a co-ordinated Timebox Plan.
C. Provide a detailed plan of activity for each contractor team.
D. Schedule the electrical and plumbing teams so that they work on different Timeboxes.
正解：B

質問 3：
The Change Manager is looking to develop the change agent network that will support the changes related to the Operational delivery processes workstream.
Which information is MOST likely to be relevant for the change agents when being inducted into the change programme for the Operational delivery processes workstream?
A. Staff contact details for the Operations department - UniCo and Selco.
B. Portfolio, Programme, and Project Management Office Service Catalogue.
C. Expected new ways of working for UniCo technical delivery.
D. Annual UniCo staff satisfaction survey results.
正解：C
解説: (Topexam メンバーにのみ表示されます)

質問 4：
How should the Project Manager assist the electricians to deliver the wiring?
A. Provide separate electricians' rooms so they can focus on their work.
B. Hold a weekly meeting for electricians so they can report on progress.
C. Produce a detailed design of all electrical socket locations, to be approved by the Technical Co- ordinator.
D. Encourage the Business Ambassador to be available to discuss location of electrical sockets.
正解：D

質問 5：
Which participant characteristic is likely to be the MOST appropriate to the success of a workshop to design a process?
A. They have a good history of change implementation.
B. They are willing to be involved and enthusiastic.
C. They are confident in discussing ideas with others.
D. They understand the culture of the organization.
正解：B
解説: (Topexam メンバーにのみ表示されます)

質問 6：
Most of the Customer Services staff are working with the new processes. However, there are a number of remaining staff who don't want to be trained in the new technologies and wish to continue supporting the old business areas.
Which is the MOST appropriate intervention from the Customer Service Director?
A. Shock staff into action by telling them that some staff will lose their place in the organization if they are unable to make adjustments.
B. Maintain a listening stance, showing interest in understanding the reasons for the discomfort that many are feeling over the changes.
C. Consider leaving some of the existing structure unchanged so that those who may not find the change workable can be accommodated.
D. Identify workarounds for those staff who resist the new processes so that they can remain operating within the new structure.
正解：B
解説: (Topexam メンバーにのみ表示されます)