IBM A2180-606 問題集

質問 1：
A local task, called Prepare Package for Customer, needs to be expanded into a process consisting of several tasks, such as Wrap Package and Insert Coupon. These tasks are unique to the Prepare Package for Customer process. What should the local task be converted to?
A. multiple business rule tasks
B. global subprocess
C. local subprocess
D. multiple services
正解：C

質問 2：
Which predefined process report shows the sequence of steps within a process and the relationships of a process to other processes?
A. Process Details Report
B. Process Level Details Report
C. Process Specification Report
D. Process Procedure Report
正解：D

質問 3：
A process analyst has completed a process model and is required to validate it. One of the validations is to ensure that there are no potential situations where a sequence of activities can be repeated indefinitely. Using Static Analysis, how can the process analyst quickly validate that there are no sequence of tasks that can potentially loop endlessly?
A. 1. Run the Paths Unable to be Followed Report.
2. Identify any paths that were not able to be invoked within the process, and locate the preceding construct that connects a downstream activity's output to an upstream activity's input.
B. 1. Run the Activity Throughput Report.
2. Identify the throughput of all activities that deliver more outputs per hour than anticipated.
C. 1. Run the Path Cycles Report.
2. Identify the cycle name assigned to each path cycle in the process and correlate that back to the process model.
D. 1. Run the Activities Unable to Start Report.
2. Identify any activities that were not able to be invoked within the process, locate the preceding construct that connects a downstream activity's output to an upstream activity's input.
正解：C

質問 4：
A process analyst needs to model the flow of a loan application through a process for both documentation and simula-tion. The tasks in the process lead the analyst to believe that the application may change from verified to reviewed and to approved or declined. How should the process analyst model this requirement?
A. Use three separate business item templates to represent the changing states.
B. Use three business item instances to represent the changing states.
C. Use a single business item instance of the loan application with changing states.
D. Use a single business item representing the loan application throughout the process.
正解：D

質問 5：
As part of the modeling for implementation requirements, aggregate metrics defined in the Business Measures view are required to be visible in Business Space. How should a process analyst model an aggregated metric that is based on a user defined function?
A. 1. Define an aggregation function.
2. Define calculation details deferring the instance metric creation.
B. 1. Define an aggregation function.
2. Define an instance metric with a fully specified expression for calculation.
C. 1. Define an instance metric that is based on a user defined business measure template.
2.Define an aggregation function.
3.Base aggregate metric on the instance metric.
D. 1. Define an instance metric with a fully specified expression for calculation.
2.Define an aggregation function.
3.Base aggregate metric on the instance metric.
正解：D

質問 6：
A process analyst needs to model and simulate the following scenario in a business process: In a call center the manager of the department starts to take calls after all the operators are on the phone. How should the scenario be modeled to represent this behavior?
A. Create an operator role and manager individual resource and then allocate them to the Take Call activity. Then simulate the process.
B. Create operator and manager resources and then allocate them to the Take Call activity. Then simulate the process.
C. Create operator and manager roles and then allocate them to the Take Call activity. Then simulate the process.
D. Create operator and manager roles and additional business logic in the model to accomplish this scenario. Then simulate the process.
正解：D

質問 7：
A future state process has been modeled and validated using simula-tion. simula-tion results have indicated that it is optimal and meets process improvement requirements. The process owners have determined the implementation costs for new hardware, development and employee training to support the new process. Using the Process Break Even dynamic analysis report, how can the process analyst determine when the process will start generating a net profit?
A. 1. Specify the anticipated throughput and total process implementation cost for the future state process.
2.The analysis will determine the number of process invocations that must be executed to generate a net profit.
3.Run simula-tion analysis again, setting the value of tokens to be generated to equal the total invocations value provided from the Process Break Even analysis and starting the simula-tion on the process deployment date.
4.Determine the end date and time for the final process instance by running the Process Cases Summary upon the results. This will be the process break even date, after which the process will begin to generate a net profit.
B. 1. Specify the process availability start date, anticipated throughput and total process implementation cost for the future state process.
2. The analysis will determine the process break even date, after which the process will begin to generate a net profit.
C. 1. Specify the total process implementation cost for the future state process.
2.The analysis will determine the process break even date, after which the process will generate a net profit.
3.The analysis will use the simula-tion attribute values for process availability and process throughput as parameters for this calculation.
D. 1. Specify the anticipated throughput and total process implementation cost for the future state process.
2.The analysis will determine the process break even date, after which the process will begin to generate a net profit.
3.Run simula-tion analysis again, setting the value of tokens to be generated to equal the current annual throughput and starting the simula-tion on the next available date.
4.Determine the end date and time for the final process instance by running the Process Cases Summary upon the results. This will be the process break even date, after which the process will begin to generate a net profit.
正解：A

質問 8：
An organization is launching a unified approach for approvals across all its processes. The approval process will be modeled as a service that will be kept in an internal repository. Which element will a process analyst use to model an approval step in a process?
A. A task
B. A business rule task
C. A business service
D. An external service
正解：C