Avaya 74970X 問題集

質問 1：
For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?
A. Routing VDN
B. Self Service VDN
C. Ingress VDN
D. Transfer VDN
正解：A

質問 2：
Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?
A. WorkRequestID
B. DNIS Number
C. Caller ID
D. Contextld
正解：D

質問 3：
During troubleshooting of Avaya Control Manager (ACM), it was found that ACM is not synchronized fully with the Communication Manager, and you are advised to run the Avaya Synchronizer tool.
Which statement about the Avaya Synchronizer tool is true?
A. Choose Import Mode: Initial (run every time for synchronization)
B. Choose Import Mode: Sync (run every time for synchronization)
C. Choose Import Mode: Initial (only for Initial synchronization)
D. Choose Import Mode: (renew for renewing synchronization)
正解：B

質問 4：
Refer to the exhibit.

A. It displays a successful DRS replication from System Manager to the Avaya Breeze nodes.
B. It displays the need to repair the replication service from System Manager to the Avaya Breeze nodes.
C. It displays the need for running a DRS replication Service for Avaya Breeze nodes.
D. It displays; the Avaya Oceana Breeze nodes that are synchronized with Session Manager.
正解：A

質問 5：
A customer is testing Avaya Oceana Voice Call Flow.
From where can the customer see the Context ID for a particular Active call if the customer does not want to enable "Analyze Oceana Log files*?
A. From SMGR CSC Attribute Information by clicking on Avaya Breeze, Configuration and CSServices Attributes
B. From AES DMCC Summary information by clicking on Status and Control, DMCC Service Status, No. of Associations
C. From to Admin Console instances by clicking Active Instance and then elide on the Context Store Cluster Block
D. From the ED Admin Console by clicking Voice Work Flows get Context ID from opened information popup
正解：D

質問 6：
A customer is monitoring the Work Assignment (WA) PU log files to troubleshoot an Issue with the Avaya Oceana Agent Workspaces and receive the following log messages:
Log File : wa-wae-pu-*.log
09-20 11:41:29,855 [wa-engine-thread] INFO WaeEventMapper - [.2.0.0.480_1]
[M:processInboundEvent (ResourceStateEvent)] [T:].
Resource state change for ResourceStateEvent [triggeringWorkId=00002000521474393284, state=NOT_READY,nativeResourceId=6006800,sourceId=e_CM_1,CHANNEL=vOICE,ACCOUNT iD=6006800,WorkLimit=1,activeWorkCount=0] successfully processed What is the current status of the Agent Workspaces?
A. READY
B. BUSY
C. CONNECTED
D. NOT_READY
正解：D

質問 7：
When a customer wants to perform a backup of the Avaya Oceana solution, which three actions must they take? (Choose three.)
A. Backup Avaya Control Manager DB.
B. Backup Omni channel Cache DB.
C. Backup Avaya Aura Session Manager.
D. Backup UCA Store Service.
E. Backup Cluster# 1 Snap-in's SVAR files.
正解：C,D,E