EC-COUNCIL 312-75 問題集

質問 1：
Louie, an Instructor for the ENSA program identified that one of the survey statistics mentioned in the instructor slides is not up to date as the survey body had released the updated version of the survey two days prior to the commencement of the ENSA class, what should Lou* do to ensure that students are updated with the latest information?
A. Blame the course material for not having the latest information and criticize the entire courseware.
B. Discuss the old survey results with the students and provide them with the latest statistics to analyze the change m survey data.
C. Ignore the latest information and do not discuss it with the students unless someone m the classroom points out the new survey.
D. Skip the survey slide and ask the students to ignore it.
正解：B

質問 2：
While preparing for an upcoming Knowledge Management course, the instructor teams from the student's manager that all of the students already possesses sufficient skills and experience in a few of the sections of the course. What action should the instructor take when planning the course delivery?
A. Accelerate the course schedule.
B. The Instructor should make alterations to the planned course to include additional topics that may interest students.
C. The Instructor should validate the existing skill level of the students during each section identified, while planning additional exercises to challenge the students.
D. The instructor should omit the sections that the student's manager feels that the students already possess sufficient skills in.
正解：C

質問 3：
During the ENSA program, you notice that one of the students in the class does not have the prerequisites for the course. Which of these actions is an appropriate method for you to do?
A. Tell the student that you can assist the student, but without the basic knowledge requested for the course it would be difficult for him/her to successfully complete the program.
B. Ignore such students and continue the class.
C. Ask the student to cancel his admission and leave the classroom immediately.
D. Modify the pace of the course so that the student can accommodate and learn the course objectives effectively.
正解：D

質問 4：
Which use of eye contact by an instructor is most likely to put the learners at ease?
A. Maintain eye contact with learners who seem most engaged in the presentation
B. Limiting eye contact to avoid intimidating the learners.
C. Glancing around frequently to make sure everyone engaged
D. Establishing and maintaining eye contact with each learner as often as possible
正解：C

質問 5：
You are asked to teach a class on the basic of using SAP R/3 as ERP, students are migrating from using BAAN and are hostile to the new ERP program. The best action you can take in this matter would be:
A. Tell them that their boss is requiring them to attend.
B. Explain the course objectives and receive acceptance from the students at the beginning of the class.
C. Assure the students they will like the new ERP application better.
D. Poll the learns if they want to continue with the new ERP program.
正解：B

質問 6：
Jules, an instructor with XSecurity Training Corp was assigned to deliver the ENSA course for a batch of working professionals from a reputed technology firm. In mid of the classroom session one of the students asks Jules a highly technical question. Jules was not sure of the answer to the question, what should Jules do to overcome this situation?
A. Appreciate the student for raising the question and admit that he is not sure of the answer but ensure that the doubt would be resolved the next day of the class
B. Give a quick generic answer and move immediately into the next section
C. The instructor should explain that the question is beyond the scope of the course
D. Pretend to know the answer, but defer the question until the end of the course
正解：C