Oracle 1Z0-1071-21 問題集

質問 1：
As per Oracle's recommendation,which is the best practice regarding conversational design?
A. Ask users open-ended questions such as "how can I help you?"
B. To account for possible mistakes, make it clear to users that the bot is still learning.
C. Ensure that capabilities of the bot f the things that it can and can't do") are clear and discoverable.
D. Use quick reply buttons (as opposed to natural language inputs) as much as possible.
正解：A

質問 2：
You have been asked to make recommendations to a customer on the value of having a catalogue of test phrases that you can use for batch testing intents.
Which statement is the recommendation you would NOT make?
A. Having a baseline test allows you to determinewhether your intent resolution is still functioning within expected limits given any updates to your service.
B. Batch testing allows you to confirm that any changes you make to the intent utterances do not inadvertently change other intent resolutions.
C. Batch testing allows you to have a baseline of phrases to test against, so you can demonstrate whether your skill is resolving intents more accurately over time.
D. Batch testing allows you to test every combination of conversation through your dialog flow.
正解：A

質問 3：
Which two statements are true the purpose of the compose bag entity item Out of Order Extraction property?
A. Only set to True, an entity item value can be updated when prompting for a different entity item value.
B. It should not be used for String entity items.
C. When set to True,an entity item value can be updated when prompting for a different entity item value.
D. Only when set to true can entity values be specific in anyorder in the initial user input.
E. When set to True, an entity item cannot be resolve until a dependent entity item is first resolved.
正解：A,E

質問 4：
Whena user interacts with oneskill withinadigitalassistantbut then entersinputthatmaybe relevanttoanother skill,thedigital assistantgenerallypresents users aprompttoconfirm whethertheyreally wanttoswitchtothe other skill,eveniftheinput iscompletelyirrelevanttothe current skill.
Howcanyoureduce the frequencywith whichtheuserencounters theseconfirmationpromptsina digitalassistant?
A. Inthedialogassistant,reducethevalue oftheConfidenceWinMargin setting.
B. Ineach skill,reduce thevalue oftheConfidenceWin Margin setting.
C. Inthedigital assistant,add moreutterancesfor theunresoivedintentsystemintent.
D. Inthedigitalassistant,reduce the value of the Interrupt Prompt Confidence Threshold setting.
正解：C

質問 5：
Which variable type is automatically set with values from the chat client,such aslocate and timezoneoffset?
A. System.config variables
B. User variables
C. Profile variables
D. System variables
E. Variables that are defined in the context section in the dialog flow
正解：A

質問 6：
Forlive-agenttransfer,you wantthebot-user conversation historyto becomeavailableto the humanagentthat theconversation istransferredto.
Howdoyoumakethisconversationhistoryavailable?
A. Inthe skillsettings,either switch EnableInsights to On orswitch SkillConversation to On,depending on theDigital Assistant version.
B. Thisiscontrolled from OracleServiceCloud and hastobe turnedonbysetting acustomproperty.
C. Setacustompropertyon the OracleServiceCloudinstancethat's accessedbyOracleDigitalAssistant.
D. SettheconvHistorypropertyinthesystem.Agentinitiationcomponent.
正解：C

質問 7：
With the conversation variable being the reference to the Bots Node SDK, which statementcorrectly describes what happens when the custom component executes the following code?
conversation.reply( 1 HelloWorld 1 );
conversation.keepTurn(true);
done();
A. The code prints "HelloWorld" multiple times until an infinite loop gets detected by the dialog flow engine.
B. The code prints "HelloWorld" as a message and triggers dialog flow navigation to the next state.
C. The code prints the "HelloWorld" message in response to the next user message.
D. The code prints "HelloWorld" as a message and waits for user input.
E. Thecode triggers dialog flow navigation to a state, which has its name mapped to the current dialog flow state's HelloWorld action transition.
正解：C

質問 8：
TheagentActionsproperty intheSystem.AgentInitiationcomponent:
A. Sets the message to be displayed if an agent refuses a chat request.
B. Defines the states to which agents can optionally transfer a user when the agent ends the chat.
C. Sets the message to be displayed when an agent is firstconnected to a chat session.
D. Sets the agent's post-chat configuration (for example, "ready", "wrap", and so on).
正解：B