CIW 1D0-61A 問題集

質問 1：
You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. Which of the following is your best course of action?
A. Do not respond to the customer.
B. Continue to send text messages to the customer hoping to smooth things over until you can call him on the phone after your meeting.
C. Skip the meeting and call the customer.
D. Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented.
正解：D

質問 2：
Melanie works in the sales department at XYZ Company. She decides that her company's marketing team has done a poor job representing the company's brand. Without direction or permission, she starts her own social networking account to help. This account's name is called XYZProfessional. To customize her page, she uses company logos and verbiage from the company Web site. She then begins communicating with customers and individuals interested in XYZ via this service. Which of the following would be the most appropriate response to Melanie's actions by the company?
A. Sending Melanie a request from the company's Human Resources department to stop using company logos, yet allowing her to continue using this social networking account
B. Providing a link to Melanie's page from the company's official social networking account
C. Adding references to Melanie's social networking page in the company's internal newsletter
D. Terminating Melanie's employment for copyright and trademark violation, with a cease-and-desist letter asking for control of the account
正解：D

質問 3：
Gabby suspects that an attacker has gained control of her system. Which of the following is the most appropriate action for her to take?
A. Enable strong encryption on all files on the hard disk.
B. Shut down the computer.
C. Unplug the computer network cable and/or disable the computer's wireless NIC.
D. Run anti-virus software on all disks associated with this system.
正解：C

質問 4：
When using secure authentication, which of the following are required?
A. A user name, a password and encryption of transmitted data
B. Neither user name nor a password
C. A user name only
D. A user name and a password
正解：A

質問 5：
What is the difference between a computer virus and a worm?
A. A virus can replicate by itself, whereas a worm requires user action to replicate.
B. A virus can deposit an illicit server, whereas a worm cannot.
C. A worm can replicate by itself, whereas a virus requires user action to replicate.
D. A worm can deposit an illicit server, whereas a virus cannot.
正解：C