質問 1:A retailer needs to track the complete lifecycle of an order containing stock merchandising items, delivery service items and installation items. The requirement is to track: 1.statuses through which the delivery progresses 2.payment status of the order 3.fulfillment status of the order 4.track progress of picking lifecycle at the distribution center Which of the following are BEST suited to model each of the requirements above and the granularity at which these statuses are tracked in the product?
A. 1. Tracked using a sales order status maintained at header level.2. Tracked on sales order as payment status maintained at order header level.3. Tracked on sales order line quantity level status maintained at quantity level.4. Tracked on shipment, status maintained at a shipment line level.
B. 1. Tracked using a work order status maintained at header level.2. Tracked on order line as payment status maintained at order line level.3. Tracked on sales order line quantity level status maintained at schedule level.4. Tracked on work order status maintained at a shipment header level.
C. 1. Tracked using a work order status maintained at header level.2. Tracked on work order as payment status maintained at order header level.3. Tracked on sales order line quantity level status maintained at schedule level.4. Tracked on work order status maintained at a shipment header level.
D. 1. Tracked using a work order status maintained at header level.2. Tracked on sales order as payment status maintained at order header level.3. Tracked on sales order line quantity level status maintained at quantity level.4. Tracked on shipment, status maintained at a shipment header level.
正解:D
質問 2:A business has a requirement to run quality checks on incoming purchase orders before the supply is made available to onhand inventory. The process is as follows: 1.The inbound supply is received in warehouse and the status of receipt is "Received". Supply should be updated to HELD. 2.The supply is inspected through a custom transaction that changes receipt status from "Received" to "Inspected". Supply should be updated to ONHAND. The implementation does not use Sterling Warehouse Management System. How can a solution designer model the supply update aspect of this process?
A. In Status Inventory Types, update Buyer supply type to HELD for Status "Received" and add a new entry for Status "Inspected" with Buyersupply type as ONHAND
B. The disposition should be configured to supply type mapping.
C. In Status Inventory Types, update Seller supply type to HELD for Status "Received" and add a new entry for Status "Inspected" with Sellersupply type as ONHAN Check Update Seller Supply.
D. Upon Receipt on goods in warehouse, call AdjustInventory API to update SupplyType to HELD and similarly call AdjustInventory to updateSupplyType to ONHAND once goods are inspected.
正解:A
質問 3:A retailer's delivery rules do not allow shipping for an open box television (TV) that is more than 150 miles away. However, they do support moving this TV through a network of stores that are spread throughout the country, until it reaches a store that supports delivery to the customer. The retailer needs to configure such a multi-hop transfer of inventory through the supply chain and provide an accurate promise date to a customer who is over 1000 miles away from the store with the open box TV. In order to do so, Sterling Order Management considers all the following configuration settings EXCEPT for:
A. Delivery resource pool capacity.
B. Receiving store calendar.
C. Transfer relationship across stores.
D. Receipt Processing Time.
正解:A
質問 4:A customer orders two lines, Item1 for $10 and Item2 for $90. The customer soon decides he wanted the updated model instead, and Return1 and Exchange1 were created for Item2 with a value of $110 as a regular exchange.
Item1 was a gift and the recipient of the gift returned it for an alternate item of $7 value. Return2 and Exchange2 were created for Item1 with a value of $7 as an advanced pre-paid exchange.
The items are received at the warehouse at the same time.
Assuming the payment processing APIs are run, which of the following choices provides the correct details for:
- Transferred, Collected and Refunded amounts, and
- what the amounts were before and after the returns are invoiced?


A. Exhibit C
B. Exhibit B
C. Exhibit D
D. Exhibit A
正解:D
質問 5:Which two of the following statements are TRUE about Customer profiles in Sterling Order Management?
A. Customer profiles can be managed external to Sterling, and Sterling can fetch the profile details from the external system on an as-needed basis.
B. Customer profiles are mandatory for orders to be processed within Sterling as sourcing rules are driven by customer's geography.
C. Customers can be hierarchical in nature reflecting the various departments within an organization.
D. PCI regulations prohibit the storage of preferred payment method along with the Customer profile in Sterling.
E. In order to ensure uniqueness of the CustomerID field, Customer profiles should be created and managed only within Sterling.
正解:A,C
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